Claim Number 55-06c6-44x REQUEST FOR ASSISTANCE TO KNOW PERSPECTIVE ON YOUR SIDE OF VIEW_resend FIFTH TIME TO MANIFEST URGENCY 10:54am

JULY 4, 2020 GORDON LIU CLAIM SPECIALIST STATE FARM HOME INSURANCE RE: Claim Number 55-06c6-44x        Policy Number 77-C3-B499-7 DATE OF LOSS: April 26, 2020 REQUEST FOR ASSISTANCE  TO KNOW PERSPECTIVE ON YOUR SIDE OF VIEW_resend FIFTH TIME TO MANIFEST URGENCY Dear Mr. Liu: May I most respectfully call your attention: A.  ON DENIAL LETTER DATED MAY 6, 2020 ON PAR.2 May 6, 2020 You wrote, As discussed, based on the virtual inspection through my computer on May 5, 2020, the visible damages were viewed, photographed and confirmed. The virtual inspection showed a live stream through the plumber's cell phone and the pipe break was documented. You wrote, the virtual inspection through my computer on May 5, 2020 COMMENTS: This means that you did the virtual inspection  through your computer on May 5, 2020, consequently this virtual inspection had been played many times, and recorded and saved in your computer for future reference and basis for your statements and declarations regarding my claim. Now, may I request from you to furnish me a complete copy of the virtual inspection you did, and attached it to the email you will be sending me, so that, a. First, I may have a chance to fully understand the issues on the side of your perspective; b. Second, so that I may arrive in an impartial, unbiased and objective perception of this event on your side.  B.  ON DENIAL LETTER DATED JUNE 12, 2020 ON PAR.2  June 12, 2020 You wrote, As outlined in our May 6, 2020 declination letter, the predominant cause of the water damages was wear, tear, and deterioration to the forty one year old "hot" side copper water line located under the concrete foundation which resulted in a continuous and repeated seepage of water below the foundation, eventually migrated upwards and manifested itself on the date of the discovery to the interior of the home. My virtual inspection on May 5, 2020, the photographs of the excavating of the pipe, multiple discussions with All Express Plumbing, his written report and a detailed follow up conversation with the plumber, John Titouah on June 5, 2020 confirmed all the original facts of the loss.  You wrote, 1. the photographs of the excavating of the pipe COMMENT: This means that you have photographs of the excavating of the pipe. You wrote, 2. his written report COMMENT: This means that you have copies of his written report  Now, may I request from you to furnish me  complete copies of the photographs of the excavating of the pipe, and his written report, then attached them to the email you will be sending to me, so that, again, a. First, I may have a chance to fully understand the issues on the side of your perspective; b. Second, so that I may arrive in an impartial, unbiased and objective perception of this event on your side.  I AM HOPING FOR YOUR KIND UNDERSTANDING. Yours faithfully, Antonio L. Buensuceso