Claim Number 55-06c6-44x CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 7 DATED 2SEPT20 4:53am

SEPTEMBER 2,  2020 GORDON LIU CLAIM SPECIALIST STATE FARM HOME INSURANCE RE: Claim Number 55-06c6-44x        Policy Number 77-C3-B499-7 DATE OF LOSS: April 26, 2020 CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 7  DID YOU GET THE INFORMATION FROM TITOUAH THROUGH THE PHONE OR BY PERSONAL INTERVIEW? Dear Mr. Liu: PLEASE SEE, ON PAR.2 June 12, 2020 DENIAL LETTER You wrote, "As outlined in our May 6, 2020 declination letter, the predominant cause of the water damages was wear, tear, and deterioration to the forty one year old "hot" side copper water line located under the concrete foundation which resulted in a continuous and repeated seepage of water below the foundation, eventually migrated upwards and manifested itself on the date of the discovery to the interior of the home. My virtual inspection on May 5, 2020, the photographs of the excavating of the pipe, multiple discussions with All Express Plumbing, his written report and a detailed follow up conversation with the plumber, John Titouah on June 5, 2020 confirmed all the original facts of the loss." PAR. 2 DENIAL LETTER dated August 14, 2020  You wrote, "Our letter dated July 31, 2020 confirmed that the information provided by John Titouah was provided verbally and not in a written form. We disagree that information communicated verbally by a witnesses is useless.. COMMENTS: You wrote, specifically, " Our letter dated July 31, 2020 confirmed that the information provided by John Titouah was provided verbally and not in a written form. "  THIS MEANS THAT THIS TIME YOU, MR. LIU,  IS DENYING THE EXISTENCE OF A WRITTEN REPORT BY TITOUAH BUT THE INFORMATION IS PROVIDED BY TITOUAH VERBALLY ONLY. DID YOU GET THE INFORMATION FROM TITOUAH THROUGH THE PHONE OR PERSONAL INTERVIEW?  I MADE THE QUESTION VERY SIMPLE SO THAT YOU CAN RESPOND AT ONCE.  QUESTION 7. DID YOU GET THE INFORMATION FROM TITOUAH THROUGH THE TELEPHONE OR BY PERSONAL INTERVIEW? Please acknowledge receipt of this e-mail and kindly inform me when I should expect a reply to this email. PLEASE RESTRICT ISSUES AND ANSWERS WITHIN THE CONTEXT OF THE SUBJECT MATTER TO AVOID INAPPROPRIATENESS Please be reminded that your DENIAL LETTER DATED MAY 6, 2020 was prepared, relayed to us, sent and read by us in just a few minutes. Thank you very much. Yours faithfully, Antonio L. Buensuceso