Claim Number 55-06c6-44x CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 22 DATED 16SEP20 3:47pm

SEPTEMBER 16,  2020 LOUIS E. GUENIOT TEAM MANAGER GORDON LIU CLAIM SPECIALIST STATE FARM HOME INSURANCE RE: Claim Number 55-06c6-44x        Policy Number 77-C3-B499-7 DATE OF LOSS: April 26, 2020 CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 22  DID YOU INFORM MR. GUENIOT THAT TITOUAH KNEW THAT THE PIPE LEAK IS 12 INCHES DOWN THROUGH HIS LEAK DETECTION AND GUENIOT SHOULD HAVE ASK YOU, MR. LIU,  FOR REASONS WHY TITOUAH PROCEEDED WITH EXCAVATION THOUGH IN FACT FIRST AMERICAN WONT ALLOW HIM TO REACH THAT DEPTH? Dear Mr. Liu: PLEASE INCLUDE THIS INFORMATION, "ACCORDING TO TITOUAH THE PIPE BREAK IS 12 INCHES DOWN UNDER", ONE AMONG THE SEVERAL MORE THAN 10 VIDEOS SHOWN TO YOU ON Monday 29 June 2020 11AM.  QUESTION 22  DID YOU INFORM MR. GUENIOT THAT TITOUAH KNEW THAT THE PIPE LEAK IS 12 INCHES DOWN THROUGH HIS LEAK DETECTION AND GUENIOT SHOULD HAVE ASK YOU, MR. LIU,  FOR REASONS WHY TITOUAH PROCEEDED WITH EXCAVATION THOUGH IN FACT FIRST AMERICAN WONT ALLOW HIM TO REACH THAT DEPTH? TITOUAH CAME NOT TO REPAIR PIPE BUT OBVIOUSLY JUST TO MAKE AN EXCAVATION IN EXCESS OF WHAT IS REQUIRED TO SATISFY CONDITION FOR YOU TO DENY OUR INSURANCE CLAIM. Please acknowledge receipt of this e-mail and kindly inform me when I should expect a reply to this email. PLEASE RESTRICT ISSUES AND ANSWERS WITHIN THE CONTEXT OF THE SUBJECT MATTER TO AVOID INAPPROPRIATENESS. Please be reminded that your DENIAL LETTER DATED MAY 6, 2020 was prepared, relayed to us, sent and read by us in just a few minutes. Thank you very much. Yours faithfully, Antonio L. Buensuceso