AUGUST 23, 2020 GORDON LIU
CLAIM SPECIALIST
STATE FARM HOME INSURANCE
RE: Claim Number 55-06c6-44x
Policy Number 77-C3-B499-7
DATE OF LOSS: April 26, 2020
CONTINUING INQUIRY-WANTED VALID EXPLANATION WHY YOU DISAGREE
Dear Mr. Liu: PLEASE SEE, Please show me your valid explanation for this statement," We disagree that information communicated verbally by a witnesses is useless. " I can not find any. Now if you just forgot to include an explanation to this information then you may rewrite your denial letter dated August 21, 2020 showing your reasons why you stated so. Now if you failed to provide reasons or justifications to this statement, then we shall have a common understanding that you are withdrawing that statement AND HAD WAIVED YOUR RIGHT TO ASSERT THAT STATEMENT AND JUSTIFICATIONS LATER.
DENIAL LETTER DATED AUGUST 21, 2020
I have the pleasure to show back to you :PAR. 2 DENIAL LETTER dated August 14, 2020You wrote,
"Our letter dated July 31, 2020 confirmed that the information provided by John Titouah was provided verbally and not in a written form. We disagree that information communicated verbally by a witnesses is useless."
You wrote, specifically,
" We disagree that information communicated verbally by a witnesses is useless "
COMMENTS :
Please show me a valid explanation why you disagree that "the information communicated verbally is useless". Please cite the particular email from where you derived that conclusion. Then please write your reasons why for a clear understanding of your views and deliver exactly what you meant to tell us and include those justifications to the denial letter that we requested you to be re-written. Again, you may re-write your denial letter reflecting additional corrections you have made.
Please acknowledge receipt of this e-mail and kindly inform me when I should expect a reply to this email.
Please be reminded that your 5-pages DENIAL LETTER DATED MAY 6, 2020 was prepared, relayed to us, sent and read by us in just a few minutes.
Thank you very much.
Yours faithfully,
Antonio L. Buensuceso
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