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Friday, August 23, 2019

Claim Number 55-06c6-44x CONTINUING INQUIRY-WANTED VALID EXPLANATION WHY YOU DISAGREE DATED AUGUST 23, 2020
















AUGUST 23,  2020

GORDON LIU
CLAIM SPECIALIST
STATE FARM HOME INSURANCE


RE: Claim Number 55-06c6-44x
       Policy Number 77-C3-B499-7

DATE OF LOSS: April 26, 2020


CONTINUING INQUIRY-WANTED VALID EXPLANATION WHY YOU DISAGREE 



Dear Mr. Liu:


PLEASE SEE, 

DENIAL LETTER DATED AUGUST 21, 2020, paragraphs 1 to 9.
Please show me your valid explanation for this statement,We disagree that information communicated verbally by a witnesses is useless.  " I can not find any.  Now if you just forgot to include an explanation to this information then you may rewrite your denial letter dated August 21, 2020 showing your reasons why you stated so.  Now if you failed to provide reasons or justifications to this statement, then we shall have a common understanding that you are withdrawing that statement AND HAD WAIVED YOUR RIGHT TO ASSERT THAT STATEMENT AND JUSTIFICATIONS LATER.

DENIAL LETTER DATED AUGUST 21, 2020


I have the pleasure to show back to you :

PAR. 2 DENIAL LETTER dated August 14, 2020

 You wrote,

"Our letter dated July 31, 2020 confirmed that the information provided by John Titouah was provided verbally and not in a written form. We disagree that information communicated verbally by a witnesses is useless."

You wrote, specifically,
We disagree that information communicated verbally by a witnesses is useless " 


COMMENTS :

Please show me a valid explanation why you disagree that "the information communicated verbally is useless".  Please cite the particular email from where you derived that conclusion. Then please write your reasons why for a clear understanding of your views and deliver exactly what you meant to tell us  and include those justifications to the denial letter that we requested you to be re-written.  Again, you may re-write your denial letter reflecting additional corrections you have made.

Please acknowledge receipt of this e-mail and kindly inform me when I should expect a reply to this email.

Please be reminded that your 5-pages  DENIAL LETTER DATED MAY 6, 2020 was prepared, relayed to us, sent and read by us in just a few minutes.

Thank you very much.

Yours faithfully,

Antonio L. Buensuceso




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