Claim Number 55-06c6-44x CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 24 DATED 16SEP20 11:38pm

SEPTEMBER 16,  2020 LOUIS E. GUENIOT TEAM MANAGER GORDON LIU CLAIM SPECIALIST STATE FARM HOME INSURANCE RE: Claim Number 55-06c6-44x        Policy Number 77-C3-B499-7 DATE OF LOSS: April 26, 2020 CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 24  DID YOU INFORM MR. GUENIOT THAT THE RIGGED FRAUDULENT LIVE VIDEO PRESENTATION AND STATEMENTS BY TITOUAH ARE THE OUTCOME OF STATE FARM AND YOU AND TITOUAH BUSINESS MUTUAL PARTNERSHIP? . Dear Mr. Liu: PLEASE INCLUDE THIS INFORMATION, "THAT ALL INSURANCE COMPANIES AFTER A WATER LOSS HAS BEEN IMMEDIATELY CONTACTS AND DISCUSSES CAUSATION AND LOCATION OF PIPE BREAKS", SO IT IS STATE FARM AND YOU WHO CONTACTED AND/OR NEED THE SERVICES OF TITOUAH AND NOT TITOUAH OFFERING HIS SERVICES TO STATE FARM AND YOU, ONE INFORMATION AMONG THE SEVERAL MORE THAN 10 VIDEOS SHOWN TO YOU ON Monday 29 June 2020 11AM.  ON PAR.4 June 12, 2020 denial letter You wrote,  "As far as State Farm's relationship with All Express Plumbing and John Titouah, all insurance carriers after a water loss has been immediately contacts and discusses causation and location of pipe breaks. It does not matter which plumber is called, who they worked for, and what they charge, the only way to confirm the Predominant cause of water losses is to contact and discuss the facts of the discharge directly with the plumber who discovered, located, and repaired the leak. In regards to the costs of a re-route, that would be up to the discretion of the Insured. You wrote, SPECIFICALLY, "  all insurance carriers after a water loss has been immediately contacts and discusses causation and location of pipe breaks " meaning,  "THAT ALL INSURANCE COMPANIES AFTER A WATER LOSS HAS BEEN IMMEDIATELY CONTACTS AND DISCUSSES CAUSATION AND LOCATION OF PIPE BREAKS", SO IT IS STATE FARM AND YOU WHO CONTACTED AND/OR NEED THE SERVICES OF TITOUAH AND NOT TITOUAH OFFERING HIS SERVICES TO STATE FARM. CONSEQUENTLY, TITOUAH AND YOU HAD ENTERED INTO A BUSINESS PARTNERSHIP WHERE YOU BECAME A CLIENT BY TITOUAH WHERE THE PRODUCTION OF THE RIGGED FRAUDULENT LIVE VIDEO PRESENTATION AND STATEMENTS ARE THE OUTCOME OF THAT BUSINESS MUTUAL PARTNERSHIP. QUESTION 24  DID YOU INFORM MR. GUENIOT THAT THE RIGGED FRAUDULENT LIVE VIDEO PRESENTATION AND STATEMENTS BY TITOUAH ARE THE OUTCOME OF STATE FARM AND YOU AND TITOUAH BUSINESS MUTUAL PARTNERSHIP? Please acknowledge receipt of this e-mail and kindly inform me when I should expect a reply to this email. PLEASE RESTRICT ISSUES AND ANSWERS WITHIN THE CONTEXT OF THE SUBJECT MATTER TO AVOID INAPPROPRIATENESS. Please be reminded that your DENIAL LETTER DATED MAY 6, 2020 was prepared, relayed to us, sent and read by us in just a few minutes. Thank you very much. Yours faithfully, Antonio L. Buensuceso

Claim Number 55-06c6-44x CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 23 DATED 16SEP20 9:35pm

SEPTEMBER 16,  2020 LOUIS E. GUENIOT TEAM MANAGER GORDON LIU CLAIM SPECIALIST STATE FARM HOME INSURANCE RE: Claim Number 55-06c6-44x        Policy Number 77-C3-B499-7 DATE OF LOSS: April 26, 2020 CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 23  DID YOU INFORM MR. GUENIOT THAT TITOUAH SHOW UP NOT TO FIX THE PIPE BREAK THE BUT TO MAKE AN EXCAVATION FOR A FEE FROM YOU? THAT IS WHY TITOUAH THOUGH WOULD BE PAID $700 BY FIRST AMERICAN, HE IS EXPECTING A HEFTY SUM OR FEE FROM MR. LIU. Dear Mr. Liu: PLEASE INCLUDE THIS INFORMATION, "THAT YOU ADMITTED THAT TITOUAH CHARGES FEES", ONE INFORMATION AMONG THE SEVERAL MORE THAN 10 VIDEOS SHOWN TO YOU ON Monday 29 June 2020 11AM.  ON PAR.4 June 12, 2020 denial letter You wrote,  "As far as State Farm's relationship with All Express Plumbing and John Titouah, all insurance carriers after a water loss has been immediately contacts and discusses causation and location of pipe breaks. It does not matter which plumber is called, who they worked for, and what they charge, the only way to confirm the Predominant cause of water losses is to contact and discuss the facts of the discharge directly with the plumber who discovered, located, and repaired the leak. In regards to the costs of a re-route, that would be up to the discretion of the Insured. You wrote, SPECIFICALLY, "what they charge " meaning, in other words, plumber John charges fees and you NATURALLY paid him in return for his rigged live video presentation and fraudulent statements AND EXCESSIVE EXCAVATION.  QUESTION 23  DID YOU INFORM MR. GUENIOT THAT TITOUAH SHOW UP NOT TO FIX THE PIPE BREAK THE BUT TO MAKE AN EXCAVATION FOR A FEE FROM YOU? THAT IS WHY TITOUAH THOUGH WOULD BE PAID $700 ONLY BY FIRST AMERICAN, HE IS EXPECTING A HEFTY SUM OR FEE FROM MR. LIU.  A GOOD BUSINESS SENSE, THOUGH UNLAWFUL, INDEED. Please acknowledge receipt of this e-mail and kindly inform me when I should expect a reply to this email. PLEASE RESTRICT ISSUES AND ANSWERS WITHIN THE CONTEXT OF THE SUBJECT MATTER TO AVOID INAPPROPRIATENESS. Please be reminded that your DENIAL LETTER DATED MAY 6, 2020 was prepared, relayed to us, sent and read by us in just a few minutes. Thank you very much. Yours faithfully, Antonio L. Buensuceso

Claim Number 55-06c6-44x CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 22 DATED 16SEP20 3:47pm

SEPTEMBER 16,  2020 LOUIS E. GUENIOT TEAM MANAGER GORDON LIU CLAIM SPECIALIST STATE FARM HOME INSURANCE RE: Claim Number 55-06c6-44x        Policy Number 77-C3-B499-7 DATE OF LOSS: April 26, 2020 CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 22  DID YOU INFORM MR. GUENIOT THAT TITOUAH KNEW THAT THE PIPE LEAK IS 12 INCHES DOWN THROUGH HIS LEAK DETECTION AND GUENIOT SHOULD HAVE ASK YOU, MR. LIU,  FOR REASONS WHY TITOUAH PROCEEDED WITH EXCAVATION THOUGH IN FACT FIRST AMERICAN WONT ALLOW HIM TO REACH THAT DEPTH? Dear Mr. Liu: PLEASE INCLUDE THIS INFORMATION, "ACCORDING TO TITOUAH THE PIPE BREAK IS 12 INCHES DOWN UNDER", ONE AMONG THE SEVERAL MORE THAN 10 VIDEOS SHOWN TO YOU ON Monday 29 June 2020 11AM.  QUESTION 22  DID YOU INFORM MR. GUENIOT THAT TITOUAH KNEW THAT THE PIPE LEAK IS 12 INCHES DOWN THROUGH HIS LEAK DETECTION AND GUENIOT SHOULD HAVE ASK YOU, MR. LIU,  FOR REASONS WHY TITOUAH PROCEEDED WITH EXCAVATION THOUGH IN FACT FIRST AMERICAN WONT ALLOW HIM TO REACH THAT DEPTH? TITOUAH CAME NOT TO REPAIR PIPE BUT OBVIOUSLY JUST TO MAKE AN EXCAVATION IN EXCESS OF WHAT IS REQUIRED TO SATISFY CONDITION FOR YOU TO DENY OUR INSURANCE CLAIM. Please acknowledge receipt of this e-mail and kindly inform me when I should expect a reply to this email. PLEASE RESTRICT ISSUES AND ANSWERS WITHIN THE CONTEXT OF THE SUBJECT MATTER TO AVOID INAPPROPRIATENESS. Please be reminded that your DENIAL LETTER DATED MAY 6, 2020 was prepared, relayed to us, sent and read by us in just a few minutes. Thank you very much. Yours faithfully, Antonio L. Buensuceso

Claim Number 55-06c6-44x CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 21 DATED 16SEP20 3:14pm

SEPTEMBER 16,  2020 LOUIS E. GUENIOT TEAM MANAGER GORDON LIU CLAIM SPECIALIST STATE FARM HOME INSURANCE RE: Claim Number 55-06c6-44x        Policy Number 77-C3-B499-7 DATE OF LOSS: April 26, 2020 CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 21  DID YOU INFORM MR. GUENIOT THAT TITOUAH WILL BE DOING THE PIPE REPAIR WORK FOR $700 ONLY. HOW CAN HIS BUSINESS SURVIVE WITH TWO HELPERS WORKING WITH HIM? Dear Mr. Liu: PLEASE INCLUDE THIS INFORMATION, TITOUAH WORKING WITH TWO HELPERS IN A PROJECT WORTH $700, WHICH YOU MISSED OR IGNORED, ONE AMONG THE SEVERAL MORE THAN 10 VIDEOS SHOWN TO YOU ON Monday 29 June 2020 11AM.  DID YOU INFORM MR. GUENIOT THAT TITOUAH WILL BE DOING THE PIPE REPAIR WORK FOR $700 ONLY.  HOW CAN HIS BUSINESS SURVIVE WITH TWO HELPERS  DOING THIS WORK WITH HIM? TITOUAH WITH TWO HELPERS  DOING THE WORK WITH HIM. QUESTION 21  DID YOU INFORM MR. GUENIOT THAT TITOUAH WILL BE DOING THIS PIPE REPAIR WORK FOR ONLY $700. HOW CAN HIS BUSINESS SURVIVE WITH TWO HELPERS DOING THIS WORK WITH HIM? Please acknowledge receipt of this e-mail and kindly inform me when I should expect a reply to this email. PLEASE RESTRICT ISSUES AND ANSWERS WITHIN THE CONTEXT OF THE SUBJECT MATTER TO AVOID INAPPROPRIATENESS. Please be reminded that your DENIAL LETTER DATED MAY 6, 2020 was prepared, relayed to us, sent and read by us in just a few minutes. Thank you very much. Yours faithfully, Antonio L. Buensuceso

Claim Number 55-06c6-44x CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 20 DATED 16SEP20 2:48pm

SEPTEMBER 16,  2020 LOUIS E. GUENIOT TEAM MANAGER GORDON LIU CLAIM SPECIALIST STATE FARM HOME INSURANCE RE: Claim Number 55-06c6-44x        Policy Number 77-C3-B499-7 DATE OF LOSS: April 26, 2020 CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 20  DID YOU INFORM MR. GUENIOT THAT TITOUAH SHOULD HAVE USED AN ELECTRIC HAMMER AND DRILL TOOL ONLY AS IN PICTURE H AND NOT A MIGHTY JACKHAMMER AS SHOWN IN PICTURE NEXT TO IT? Dear Mr. Liu: PLEASE INCLUDE THIS INFORMATION,PICTURE G AND PICTURE A, WHICH YOU MISSED OR IGNORED, ONE AMONG THE SEVERAL MORE THAN 10 VIDEOS SHOWN TO YOU ON Monday 29 June 2020 11AM.  DID YOU INFORM MR. GUENIOT THAT  TITOUAH SHOULD HAVE USED AN ELECTRIC HAMMER AND DRILL TOOL ONLY AS IN PICTURE H AND NOT A MIGHTY  JACKHAMMER AS SHOWN  IN  PICTURE NEXT TO IT?  QUESTION 20  DID YOU INFORM MR. GUENIOT THAT TITOUAH SHOULD HAVE USED AN ELECTRIC HAMMER AND DRILL TOOL ONLY AS IN PICTURE H AND NOT A MIGHTY JACKHAMMER AS SHOWN IN PICTURE NEXT TO IT? Please acknowledge receipt of this e-mail and kindly inform me when I should expect a reply to this email. PLEASE RESTRICT ISSUES AND ANSWERS WITHIN THE CONTEXT OF THE SUBJECT MATTER TO AVOID INAPPROPRIATENESS Please be reminded that your DENIAL LETTER DATED MAY 6, 2020 was prepared, relayed to us, sent and read by us in just a few minutes. Thank you very much. Yours faithfully, Antonio L. Buensuceso

Claim Number 55-06c6-44x CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 19 DATED 16SEP20 2:33pm

SEPTEMBER 16,  2020 LOUIS E. GUENIOT TEAM MANAGER GORDON LIU CLAIM SPECIALIST STATE FARM HOME INSURANCE RE: Claim Number 55-06c6-44x        Policy Number 77-C3-B499-7 DATE OF LOSS: April 26, 2020 CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 19  DID YOU INFORM MR. GUENIOT THAT TITOUAH SHOULD HAVE EXCAVATED ONLY THIS SOFT SPOT AS SHOWN IN PICTURE B? Dear Mr. Liu: PLEASE INCLUDE THIS INFORMATION,PICTURE G AND PICTURE A, WHICH YOU MISSED OR IGNORED, ONE AMONG THE SEVERAL MORE THAN 10 VIDEOS SHOWN TO YOU ON Monday 29 June 2020 11AM.  DID YOU INFORM MR. GUENIOT THAT  TITOUAH SHOULD HAVE EXCAVATED ONLY THIS SOFT SPOT AS SHOWN  IN  PICTURE G ?  QUESTION 19  DID YOU INFORM MR. GUENIOT THAT TITOUAH SHOULD HAVE EXCAVATED ONLY THIS SOFT SPOT AS SHOWN IN PICTURE B? Please acknowledge receipt of this e-mail and kindly inform me when I should expect a reply to this email. PLEASE RESTRICT ISSUES AND ANSWERS WITHIN THE CONTEXT OF THE SUBJECT MATTER TO AVOID INAPPROPRIATENESS Please be reminded that your DENIAL LETTER DATED MAY 6, 2020 was prepared, relayed to us, sent and read by us in just a few minutes. Thank you very much. Yours faithfully, Antonio L. Buensuceso

Claim Number 55-06c6-44x CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 18 DATED 16SEP20 2:24pm

SEPTEMBER 16,  2020 LOUIS E. GUENIOT TEAM MANAGER GORDON LIU CLAIM SPECIALIST STATE FARM HOME INSURANCE RE: Claim Number 55-06c6-44x        Policy Number 77-C3-B499-7 DATE OF LOSS: April 26, 2020 CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 18  DID YOU INFORM MR. GUENIOT THAT TITOUAH SHOULD HAVE EXCAVATED ONLY THIS MUCH IN PIC. G AND NOT AS HUGE AS IN PIC. A ? Dear Mr. Liu: PLEASE INCLUDE THIS INFORMATION,PICTURE G AND PICTURE A, WHICH YOU MISSED OR IGNORED, ONE AMONG THE SEVERAL MORE THAN 10 VIDEOS SHOWN TO YOU ON Monday 29 June 2020 11AM.  DID YOU INFORM MR. GUENIOT THAT  TITOUAH SHOULD HAVE EXCAVATED ONLY THIS MUCH IN PICTURE G AND NOT AS HUGE AS PICTURE A?  QUESTION 18  DID YOU INFORM MR. GUENIOT THAT TITOUAH SHOULD HAVE EXCAVATED ONLY THIS MUCH IN PIC. G AND NOT AS HUGE AS IN PIC. A? Please acknowledge receipt of this e-mail and kindly inform me when I should expect a reply to this email. PLEASE RESTRICT ISSUES AND ANSWERS WITHIN THE CONTEXT OF THE SUBJECT MATTER TO AVOID INAPPROPRIATENESS Please be reminded that your DENIAL LETTER DATED MAY 6, 2020 was prepared, relayed to us, sent and read by us in just a few minutes. Thank you very much. Yours faithfully, Antonio L. Buensuceso