COMPLAINT TO THE SAN DIEGO FBI

Complaint Referral Form Internet Crime Complaint Center Thank you for submitting your complaint to the IC3. Please save or print a copy for your records. This is the only time you will have to make a copy of your complaint. Victim Information Name:  ANTONIO BUENSUCESO Are you reporting on behalf of a business?  No Business Name:  Is the incident currently impacting business operations?  [None] Age:  Over 60 Address:  10620 CAMINITO DERECHO Address (continued):  Suite/Apt./Mail Stop:  City:  SAN DIEGO County:  Country:  United States of America State:  California Zip Code/Route:  92126 Phone Number:  8583354188 Email Address:  antoniobuensuceso@gmail.com Business IT POC, if applicable:  Other Business POC, if applicable:  Description of Incident Provide a description of the incident and how you were victimized. Provide information not captured elsewhere in this complaint form. DESCRIPTION OF THE COMPLAINT TO THE SAN DIEGO FBI MAY 27, 2020 DEAR SAN DIEGO FBI: RIGGED FALSE FRAUDULENT LIVE VIDEO MESSAGE "NO LEAK BUT LEAK UNDER THE FOUNDATION" Our claim for secondary damage is denied by STATE FARM INSURANCE on account of a falsified "no leak but leak under the foundation" scenario composed of statements and video live feed to the person on the other side, whom we do not know who in the first place, conducted by the plumber, JOHN. We hired the plumber, JOHN, ALL EXPRESS PLUMBING, who FIRST WARRANTY sent to us, whom I trusted to fix our hot water line leak. He excavated the affected area with a jackhammer then when the leak seems appearing on the line the plumber appeared to be bothered, (supported by video footage) he instructed his helper to open the the kitchen hot water faucet (supported by video footage), the leak disappeared and continued digging but farther away from that leaking point. After digging almost 1.5 square foot of concrete with a depth of 6 inches while the hot water line is devoid of pressure he set his camera took live video of the excavation and informed the man on the other side of the line, whom I did know at that time who he was, that he can not find a leak THOUGH HE HAD DUG 10 INCHES OF CONCRETE,(absolute lie), though he just dug 6 inches at the most (supported by video and pictures of actual excavation part) and conclude a statement that the leak is under the foundation. Later, the STATE FARM insurance adjuster talked to us (now we know who was the man on the other side of the line) that based on the plumbers video footage and statements BY JOHN, our claim is not covered because the leak is under the foundation and John called up the American Home Warranty and showed the same excavation with no trace of leak but a suspected leak under the foundation, that he could not dig anymore; hence, he got more expensive project of rerouting the pipe out of the slab. He worked like a secret agent helping STATE FARM INSURANCE out of liability which we suspect that he will be paid for it and he mislead the FIRST AMERICAN HOME WARRANTY into allowing him do a more costly re route of hot water line. He got a huge financial gain out of this incident for himself and a supposed great loss to us being denied of insurance coverage payment. To wit :The following day we received a denial of our claim for secondary damage by STATE FARM and we fired John for his fraudulent act. After a couple of weeks the leak deteriorates while opening and closing the valve to the water heater to take shower and it showed up not under the foundation as John stated (supported by video footage of the leaking line) but a leak in the slab which JOHN intentionally and deliberately hide from us; a leak which is most easily visible with a naked eye which can be repaired less costly and not a leak under the foundation. HE MIGHT BE DOING THE SAME THING A LOT OF TIMES TO OTHER GULLIBLE HOMEOWNERS OR INSURANCE COMPANIES OR BOTH. HE MUST BE STOPPED. JOHN, THE PLUMBER, ACCOMPLISHED THIS NEFARIOUS ACT ON LINE THROUGH THE INTERNET. Which of the following were used in this incident? (Check all that apply.) ☐ Spoofed Email☐ Similar Domain☐ Email Intrusion ☑ OtherPlease specify:  FALSIFIED LIVE VIDEO MESSAGE Law enforcement or regulatory agencies may desire copies of pertinent documents or other evidence regarding your complaint. Originals should be retained for use by law enforcement agencies. Information About The Subject(s) Who Victimized You Name:  JOHN TITOUAH Business Name:  ALL EXPRESS PLUMBING, INC Address:  107 E 7th Ave, Escondido, CA 92025 Address (continued):  Suite/Apt./Mail Stop:  City:  ESCONDIDO Country:  United States of America State:  California Zip Code/Route:  92025 Phone Number:  7604209997 Email Address:  Website:  IP Address:  Other Information If an email was used in this incident, please provide a copy of the entire email including full email headers. [No response provided] Are there any other witnesses or victims to this incident? YES If you have reported this incident to other law enforcement or government agencies, please provide the name, phone number, email, date reported, report number, etc. MIRA MESA NEIGHBORHOOD WATCH OFFICER CHRISTINA SANTOS. E-MAIL ADDRESS CSantos@pd.sandiego.gov ☐ Check here if this an update to a previously filed complaint: Who Filed the Complaint Were you the victim in the incident described above?  Yes Digital Signature By digitally signing this document, I affirm that the information I provided is true and accurate to the best of my knowledge. I understand that providing false information could make me subject to fine, imprisonment, or both. (Title 18, U.S. Code, Section 1001) Digital Signature:  Antonio L. Buensuceso Thank you for submitting your complaint to the IC3. Please save or print a copy for your records. This is the only time you will have to make a copy of your complaint.