Claim Number 55-06c6-44x VANDALISM BY TITOUAH DATED 14NOV20 12:27PM

NOVEMBER 14, 2020 LOUIS E. GUENIOT TEAM MANAGER GORDON LIU CLAIM SPECIALIST STATE FARM HOME INSURANCE RE: Claim Number 55-06c6-44x        Policy Number 77-C3-B499-7 DATE OF LOSS: April 26, 2020 DISCUSSION VANDALISM BY TITOUAH Dear Messrs Gueniot and Liu: PLEASE SEE, As Mr. Gueniot responded to email as shown next: STATE FARM RESPONSE ON WATER DAMAGES (VANDALISM) DATED 13NOV20 7:42AM (TAKEN FROM INAPPROPRIATE RESPONSE 53. EXCAVATING A PORTION OF THE CONCRETE TO SEARCH FOR THE LEAK IN A SUPPLY LINE TO "FIX IT" IS NOT AN ACCIDENT......... ON PARAGRAPH 2, MR. GUENIOT  WROTE ,  We previously addressed your allegations of misconduct by John Titouah as referenced in your May 29, 2020 email in our June 12, 2020 and July 13, 2020 letters, along with our responsive emails.  Our May 6, 2020 correspondence stated that we insure for accidental direct physical loss to the property described in Coverage A.  The retaining of a plumber to “fix a leak” that results in the plumber, John Titiouah, excavating a portion of the concrete to search for the leak in a supply line to “fix it” is not an accident, and it is not vandalism to personal property as defined in the policy section included in your November 7, 2020 email.   SPECIFICALLY: The retaining of a plumber to “fix a leak” that results in the plumber, John Titiouah, excavating a portion of the concrete to search for the leak in a supply line to “fix it” is not an accident, and it is not vandalism to personal property as defined in the policy section included in your November 7, 2020 email.  I AM SORRY, I AM CONFUSED. KINDLY EXPLAIN WHAT  DO MEAN PRECISELY WITH YOUR STATEMENT :  "John Titiouah, excavating a portion of the concrete to search for the leak in a supply line to “fix it” is not an accident, and it is not vandalism to personal property....." I WILL REWRITE THE STATEMENT HERE FOR CLARITY.  "John Titouah excavating a portion of the concrete to search for the leak in a supply line to "fix it" is not an accident, and is not vandalism to personal property.....", Please acknowledge receipt of this e-mail and reply responsively.  PLEASE RESTRICT ISSUES WITHIN THE CONTEXT OF THE SUBJECT MATTER TO AVOID INAPPROPRIATENESS AND CONFUSION. Please be reminded that your DENIAL LETTER DATED MAY 6, 2020 was prepared, relayed to us, sent and read by us in just a few minutes though eventually proven to be maliciously defective. Thank you very much. Yours faithfully, Antonio L. Buensuceso