HOTLINE 8888 PRESIDENTIAL COMPLAINT CENTER RESPONSE MARCH 2, 2020

PCC Code No. GE-MLS-09-06-2017-053 REMINDER OF PENDING COMPLAINTS

PRESIDENT RODRIGO DUTERTE HOTLINE 8888 PRESIDENTIAL COMPLAINT CENTER

from: antonio buensuceso <antoniobuensucesoshell@gmail.com> to: pcc@malacanang.gov.ph date: Mar 2, 2020, 10:38 AM subject: PCC Code No. GE-MLS-09-06-2017-053 REMINDER OF PENDING COMPLAINTS mailed-by: gmail.com PCC CODE-MLS-09-06-2017-053  PART 1 OF THE COMPLAINT 1  ANO PO BA ANG KANILANG PORMAL    AT LEGAL NA LIHAM NG  PAGPAPALIWANAG? ATIN PONG UNAWAIN NA ANG REKLAMONG ITO AY LABAN KINA DEAN AMADO VALDEZ, SEC SILVESTRE BELLO III, MARIO SIBUCAO, MARIA TERESA CRUZ, MARIAN BAROT, VOLTAIRE AGAS, EMMANUEL F. DOOC, AND FERNANDO NICOLAS AT HINDI PO SI FERNANDO NICOLAS LAMANG.PINANGALANAN KO PO SILANG LAHAT KAYA SANA PO AY BIGYAN NINYO SILA NG PAGKAKATAONG IPALIWANAG ANG KANYA KANYANG PANIG. SUBALIT, ANG PAGHIHINTAY PO SA KANILANG SAGOT AY WAG PO SANANG HABAMBUHAY. NAKALIPAS NA PO ANG 2 TAON  at 5 BUWAN,  MULA  Sept. 7, 2017, ANG ARAW NA INUTUSAN SILANG SUMAGOT NG  HOTLINE 8888. PERO,  PATULOY PO SILANG HINDI SUMUSUNOD; WALA PONG IPINAKIKITANG TUMPAK NA TUGON SA INYONG KAUTUSAN. SANA PO ISAMA NYO NA SILA SA MGA OPISYALES NA INYONG IBINALITA NGAYON NA INYONG SISIBAKIN PARA WAG NA PO SILANG PAMARISAN PA NG IBA. EBIDENSYA PO ITO NG PATULOY NA PAGKUKUTSABAHAN NG SHELL AT SSS SA PAGPAPATULOY NG PANG-AAPI SA ISANG DUKHANG POBRENG MANGAGAWA NA ANG KASALANAN LAMANG KUNG KASALANAN MANG MAITURING AY IPAGTANGGOL ANG KANYANG KARAPATAN LABAN SA MAPAPAGSAMANTALANG KOMPANYA, SHELL, SA KABILA NG HIRAP GUTOM, PAGDARAHOP AY NANANATILING TUMATAYO AT LUMALABAN LABAN SA KORAPSYON SA SHELL MULA PA NOONG 1978 NANG MA EMPLEYO  NG SHELL HANGGANG NGAYON. PART 2 OF THE COMPLAINT 2 KAYA PO BA NINYONG IPATUPAD ANG BATAS SA RETIREMENT PAY AT ESTAFA LABAN SA SHELL ? IPAALAM PO SA MADLA ANG INYONG PORMAL NA KASAGUTAN. Ilalathala ko po para makita ng madla ang inyong katugunan sa aking personal blog diary para po makunan ng inspirasyon para mga taong nawawalan ng pag-asa na magpatuloy sa pag gigiit sa pagtatanggol ng sa katarungan at katotohonan sa kabila ng dambuhalang nagnanais na supilin ito. Kalakip po nito ang dalawang (2) signed pdf file ng mga katanungan.

DIGONG HOTLINE 888 KAYA PO BA NINYONG IPATUPAD ANG BATAS SA RETIREMENT PAY AT ESTAFA LABAN SA SHELL ?

PCC CODE-MLS-09-06-2017-053  PART 2 OF THE COMPLAINT KAYA PO BA NINYONG IPATUPAD ANG BATAS SA RETIREMENT PAY AT ESTAFA LABAN SA SHELL ? IPAALAM PO SA MADLA ANG INYONG PORMAL NA KASAGUTAN. EBIDENSYA PO ITO NG PATULOY NA PAGKUKUTSABAHAN NG SHELL AT KORTE SUPREMA SA PAGPAPATULOY NG PANG-AAPI SA ISANG DUKHANG POBRENG MANGAGAWA NA ANG KASALANAN LAMANG KUNG KASALANAN MANG MAITURING AY IPAGTANGGOL ANG KANYANG KARAPATAN LABAN SA MAPAPAGSAMANTALANG KOMPANYA, SHELL, SA KABILA NG HIRAP GUTOM, PAGDARAHOP AY NANANATILING TUMATAYO AT LUMALABAN LABAN SA KORAPSYON SA SHELL MULA PA NOONG 1978 NANG MA EMPLEYO  NG SHELL HANGGANG NGAYON. SHELL SWINDLING OF RETIREMENT PAY 5TH YEAR 2.  MY QUEST FOR SWINDLED  RETIREMENT PAY BY SHELL SWINDLING ITO, SYNDICATED ESTAFA HOT PURSUIT DUTY OF LAW ENFORCEMENT ENTITIES SHELL SWINDLING OF RETIREMENT PAY 5TH YEAR 1018counts ON JANUARY 30, 2020 SEE BELOW FOR THE 1018TH   TIME THE REITERATION OF DEMAND PAYMENT OF RETIREMENT PAY WHICH SHELL REFUSED TO HONOR IN THE PRESENCE AND DEEMED APPROVAL OF THE HONORABLE MAGISTRATES OF THE SUPREME COURT OF THE PHILIPPINES GEUS_15MAR16_66th FOLLOW UP_REITERATION OF DEMAND  PAYMENT OF RETIREMENT PAY Dishonest scales are an abomination to the Lord, but a just weight is His delight... Proverbs Chapter 11  v. 1 Retirement Pay Law circumvented by Shell subject to penal provision provided for by Article 288 of the Labor Code of the Philippines.

DIGONG HOTLINE 8888 FEBRUARY 28, 2020 SHELL AND SSS OFFICIALS CONTINUING CONSPIRACY

PCC CODE-MLS-09-06-2017-053  PART 1 OF THE COMPLAINT 1 ANO PO BA ANG KANILANG PORMAL    AT LEGAL NA LIHAM NG  PAGPAPALIWANAG? ATIN PONG UNAWAIN NA ANG REKLAMONG ITO AY LABAN KINA DEAN AMADO VALDEZ, SEC SILVESTRE BELLO III, MARIO SIBUCAO, MARIA TERESA CRUZ, MARIAN BAROT, VOLTAIRE AGAS, EMMANUEL F. DOOC, AND FERNANDO NICOLAS AT HINDI PO SI FERNANDO NICOLAS LAMANG.PINANGALANAN KO PO SILANG LAHAT KAYA SANA PO AY BIGYAN NINYO SILA NG PAGKAKATAONG IPALIWANAG ANG KANYA KANYANG PANIG. SUBALIT, ANG PAGHIHINTAY PO SA KANILANG SAGOT AY WAG PO SANANG HABAMBUHAY. NAKALIPAS NA PO ANG 2 TAON  at 5 BUWAN,  MULA  Sept. 7, 2017, ANG ARAW NA INUTUSAN SILANG SUMAGOT NG  HOTLINE 8888. PERO,  PATULOY PO SILANG HINDI SUMUSUNOD; WALA PONG IPINAKIKITANG TUMPAK NA TUGON SA INYONG KAUTUSAN. SANA PO ISAMA NYO NA SILA SA MGA OPISYALES NA INYONG IBINALITA NGAYON NA INYONG SISIBAKIN PARA WAG NA PO SILANG PAMARISAN PA NG IBA. EBIDENSYA PO ITO NG PATULOY NA PAGKUKUTSABAHAN NG SHELL AT SSS SA PAGPAPATULOY NG PANG-AAPI SA ISANG DUKHANG POBRENG MANGAGAWA NA ANG KASALANAN LAMANG KUNG KASALANAN MANG MAITURING AY IPAGTANGGOL ANG KANYANG KARAPATAN LABAN SA MAPAPAGSAMANTALANG KOMPANYA, SHELL, SA KABILA NG HIRAP GUTOM, PAGDARAHOP AY NANANATILING TUMATAYO AT LUMALABAN LABAN SA KORAPSYON SA SHELL MULA PA NOONG 1978 NANG MA EMPLEYO  NG SHELL HANGGANG NGAYON. OPEN COMPLAINT LETTER FEBRUARY 28, 2020 TO : PRESIDENT RODRIGO DUTERTE         HOTLINE 8888         Through Jaime Llaguno Mabilin         Director IV         pcc@malacanang.gov.ph,          Presidential Complaint Center cc:  Mario Sibucao sibucaomr@sss.gov.ph         Maria Teresa Cruz - MRD ,         Marian Barot ,         Voltaire Agas ,         “Emmanuel F. Dooc” ,         Fernando Nicolas ,         Silvestre Bello III        “Amado D. Valdez” ,         Justices of the Supreme Court of the Philippines          through                    pio@sc.judiciary.gov.ph,                    pio_feedback@sc.judiciary.gov.ph,                    pio_invitations@sc.judiciary.gov.ph,                    pio_personnel@sc.judiciary.gov.ph,                  pio_questions@sc.judiciary.gov.ph,         Cesar  G. Romero, Director and CEO PSPC         and the PSPC Board of Directors through         Eduard.Geus@shell.com, GM Shell Refinery         Lawyers Raul Quiroz, Emiterio Manibog and          Joy Anne Leong-Pambid         THE GENERAL PUBLIC, John Donovan and            my family  Antonio L. Buensuceso Jr.          SUBJECT: KAILANGAN NINA VALDEZ, BELLO III,  SIBUCAO, CRUZ, BAROT, AGAS, DOOC, AT NICOLAS NA MAGPALIWANAG KAY PRESIDENTE DUTERTE KUNG BAKIT ANG BAWAT ISA SA KANILA AY NABIGONG HIMUKIN ANG SHELL NA BIGYAN NG  “AFFIDAVIT OF SEPARATION FROM LAST EMPLOYER”  SI BUENSUCESO  MULA MARSO 27, 2017 HANGGANG NGAYON PEBRERO 28, 2020.   Mahal na  Presidente Duterte : Mula po Setyembre 7, 2017 hanggang ngayon, PEBREO 28, 2020 itong reklamo kina  Dean Amado Valdez at iba pa  ng SSS, Social Security System sa pamamagitan ng HOTLINE 8888 hindi umuusad dahilan sa kanilang kabiguan na magpakita ng pagnanais na bigyan ng matinong kalutasan ang reklamo o kahit tanggapin man lang ang aking reklamo laban kay Mr. Eduard Geus, General Manager ng PILIPINAS SHELL PETROLEUM CORPORATION, Shell Tabangao Refinery,   sa hindi pagkakaloob sa akin ng CERTIFICATE OF SEPARATION FROM LAST EMPLOYER, sa kabila ng napakaraming e-mail (mga liham at mga larawan) ng pakikiusap at paalaala ng pag hingi ng tulong sa loob ng humigit kumulang na 6 na buwan mula Marso 27, 2017 to Setyembre 1, 2017.   Ito po ay INDOLENCE at  DERELICTION OF DUTY sa parte po nina Valdez, Bello III, Sibucao, Cruz, Barot, Agas, Dooc and Nicolas na kailangang bigyan ng pansin.  BANTAYAN PONG MABUTI ANG PAGNANAIS NITONG MGA AKUSADONG SSS OFFICIALS NA IPASA ANG PANANAGUTAN SA MGA NAKABABABANG TAUHAN NILA. WALA PO AKONG REKLAMO SA KANILA.  ANG KAILANGAN PO NINA VALDEZ, BELLO III, SIBUCAO, CRUZ, BAROT, AGAS, DOOC, AND NICOLAS AY IPAKITA ANG MGA PAGKILOS NILANG GINAWA PARA HIKAYATIN ANG SHELL NA GAWIN ANG KANILANG OBLIGASYON NA BIGYAN SI BUENSUCESO NG ”CERTIFICATION OF SEPARATION FROM THE LAST EMPLOYER” MULA MARSO 27, 2017 HANGGANG SETYEMBRE 1, 2017.   ANG MGA PAGKILOS NA GINAWA PAGKALIPAS NG SETYEMBRE 4, 2017 NA ANG REKLAMO SA KANILA AY NAILAPIT NA PCC  HOTLINE 8888,  AY HULING PAGPAPAKITA NG PAGNANAIS TUMULONG AT PARAAN LANG NILA PARA UMIWAS SA GALIT NI PRESIDENTE DUTERTE.  LIBAN DITO, IBIG KONG BIGYANG DIIN NA ANG KANILANG PAGKILOS MAKALIPAS ANG SETYEMBRE 4, 2017 UPANG TULUNGAN AKO AY KATAWA TAWANG PAGKILOS UPANG MAKIPAGKUTSABAHAN AT TULUNGAN ANG SHELL  SA PAGMAMALUPIT SA AKIN SAPAGKAT PILIT NILANG NILANG INILILIPAT  SA AKIN ANG OBLIGASYON NG SHELL SA  “CERTICATION OF SEPARATION FROM LAST EMPLOYER”, GAYA NG SUMUSUNOD NA WALANG HINILING AT IPINAKITANG PALIWANAG MULA SHELL KUNG BAKIT: UNANG ATTEMPT UNANG  ATTEMPT_ NOONG  Oktobre 3, 2017                                   Sinabi po nila na magbigay ako ng                                     NOTARIZED  AFFIDAVIT SAYING                                    CIRCUMSTANCES ABOUT MY SEPARATION                                    FROM SHELL at iba pa. TINUTULAN                                   KO PO ITO DAHIL ITO PO AY                                    OBLIGASYON NG SHELL. PANGALAWANG ATTEMPT PANGALAWANG ATTEMPT_noong  Octobre 10, 2017                                                 Sa halip ng Certification of Separation, ay sinabi nilang                                                magsubmit ako ng kopya ng ”termination paper or notice”                                                  mula sa Shell. Tinutulan ko rin po ito dahil ito po ay                                                 maliwanag na obligasyon ng Shell.  Meron rin namang                                                      kopya ang Shell nito at hingin nila ito sa Shell.                         Sana po bigyan ninyo ng judicial notice na mula Taong 2000 hanggang ngayon naging malupit na ang Shell sa akin at sa aking pamilya.  Malinaw na naibahagi na ng SHELL ang parehong pagmamalupit sa mga huwes ng SCP at kina Dean Valdez at iba pang amo ng SSS sa pamamagitan ng sabwatan na tuloy tuloy na saktan at pahirapan ako, si Buensuceso at ang pamilya ko.  GAWIN PO NA YUNG UNA AT PANGALAWANG ATTEMPT NA NAIPAKITA PO SA TAAS  AY MAGING KARAGDAGANG BIGAT SA MGA  KRIMINAL AT/O KAYA SIBIL AT/O KAYA KASONG ADMINISTRATIBO  LABAN SA KANILA AT ANG PANGATLONG ATTEMPT NA ILIPAT SA AKIN ANG OBLIGASYON NA DAPAT NA SHELL  ANG GAGANAP AY BIGYAN NG HIGIT NA MATINDING KAPARARUSAHAN.  PANGATLONG ATTEMPT TULAD PO NG PAALA ALA KO NA ANG PANGATLONG ATTEMPT NA ILIPAT SA AKIN ANG OBLIGASYON NG SHELL UKOL DITO SA “CERTIFICATE OF SEPARATION FROM LAST EMPLOYER” AY NARARAPAT BIGYAN NG HIGIT NA MATINDING KAPARUSAHAN NGUNIT TAHASAN PA RIN NILANG IGINIGIIT NA ILIPAT YUN SA AKIN NOONG PEBRERO 8, 2018. MAKIKITA PO YUN SA SUNOD NA PAHINA. FOURTH ATTEMPT NGUNIT SI FERNANDO  NICOLAS na sobrang pangahas AY MULING NAGPUMILIT SA IKA-APAT NA PAGKAKATAON NA ILIPAT SA AKIN ANG OBLIGASYON NG SHELL NA PAGKAKALOOB SA AKIN NG “CERTIFICATE OF SEPARATION FROM LAST EMPLOYER”. IMBES NA MAGPAKITA SI MR. NICOLAS NG PAGKILOS UPANG HIKAYATIN ANG SHELL NA GAWIN ANG KANILANG OBLIGASYON SA AKIN AY AKO PA ANG KANYANG PINIPILIT MAGSUMITE NG MGA DOKOMENTONG KAPALIT NITO.  MULI, HINDI PO AKO MAKAKASANG-AYON KAY MR. NICOLAS SAPAGKAT ANG NAIS NIYA AY AKO ANG GUMANAP SA ISANG OBLIGASYON NA KITANG KITA NA PANANAGUTAN NG SHELL.   AKIN PONG MULING IPINA-AALA ALA NA ANG PANGATLO AT ANG MGA SUSUNOD PANG ATTEMPTS NA ILIPAT SA AKIN NA OBLIGASYON NA NARARAPAT AY SHELL ANG GUMANAP AY BIGYAN NG LALONG HIGIT NA KAPARUSAHAN. MATUTUNGHAYAN PO NATIN ANG NATURANG IKA-APAT NA  ATTEMPT NA PAGPUPUMILIT NA ILIPAT SA AKIN ANG OBLIGASYON NG SHELL TUNGKOL SA “CERTIFICATE OF SEPARATION FROM LAST EMPLOYER” SA SUSUNOD NA PAHINA NA  MAY PETSANG FEB. 22, 2018. SANA PO TANDAAN NATIN NA ANG PAGIGING MALUPIT SA AKIN NG SHELL AY HINDI RASON NA LABAGIN NILA ANG BATAS O REGULASYON NG GOBYERNO AT ANG SSS,  ANG AHENSYANG TAGAPAGPASUNOD, AY MERONG KATUNGKULAN NA PAYUHAN ANG SHELL NA TUPARIN ANG OBLIGASYONG DAPAT NILANG TUPARIN. KUNDI YUN PO AY DERELICTION OF DUTY + INDOLENCE=CORRUPTION SA PARTE NILANG TAGA SSS.   Ang dokumentong aking hinihiling sa Shell  ay ang “CERTIFICATE OF SEPARATION FROM LAST EMPLOYER” at ito ay aking ipinakita sa HULING PAHINA  NA INILAAN NG     SSS PARA MAPABILIS ANG AKING claim for partial SSS retirement benefit.  ITO PO NAMAN AY SIMPLENG KAPIRASONG DOKOMENTO. SANA PO WAG NATIN SILANG HAYAANG GAWIN ITONG KOMPLIKADO. ANG “CERTIFICATE OF SEPARATION FROM LAST EMPLOYER”  AY MALINAW NA OBLIGASYON NG SHELL, KAYA ANG AFFIDAVIT  O KAYA “NOTICE OF TERMINATION” BILANG KAHALILING REQUIREMENT AY KAILANGANG SUMPAAN O IPAGKALOOB NG SHELL SA PAMAMAGITAN NG KANYANG KINATAWAN AT MALINAW PONG HINDI AKO ANG MAY PANANAGUTANG GAWIN ITO. ANO PO BA ANG KANILANG PORMAL NA LIHAM NG PAGPAPALIWANAG? ATIN PONG UNAWAIN NA ANG REKLAMONG ITO AY LABAN KINA DEAN AMADO VALDEZ, SEC SILVESTRE BELLO III, MARIO SIBUCAO, MARIA TERESA CRUZ, MARIAN BAROT, VOLTAIRE AGAS, EMMANUEL F. DOOC, AND FERNANDO NICOLAS AT HINDI PO SI FERNANDO NICOLAS LAMANG.PINANGALANAN KO PO SILANG LAHAT KAYA SANA PO AY BIGYAN NINYO SILA NG PAGKAKATAONG IPALIWANAG ANG KANYA KANYANG PANIG. SUBALIT, ANG PAGHIHINTAY PO SA KANILANG SAGOT AY WAG PO SANANG HABAMBUHAY. NAKALIPAS NA PO ANG 2 TAON  at 5 BUWAN,  MULA  Sept. 7, 2017, ANG ARAW NA INUTUSAN SILANG SUMAGOT NG  HOTLINE 8888. PERO,  PATULOY PO SILANG HINDI SUMUSUNOD; WALA PONG IPINAKIKITANG TUMPAK NA TUGON SA TUGON SA INYONG KAUTUSAN. SANA PO ISAMA NYO NA SILA SA MGA OPISYALES NA INYONG IBINALITA NGAYON NA INYONG SISIBAKIN PARA WAG NA PO SILANG PAMARISAN PA NG IBA.  PRAYERS SIMULAN NA PO SANA ANG DISCIPLINARY PROCEEDINGS, EXPULSION FROM SERVICE AND/OR DISBARMENT WHERE APPLICABLE TO LIVE UP TO YOUR PROMISE OF ERADICATION OF CORRUPTION IN THE GOVERNMENT SERVICE. IT IS MY PRAYER THAT CRIMINAL AND/OR CIVIL AND/OR ADMINISTRATIVE CASES FILED AGAINST THOSE INVOLVED IN THIS CONSPIRACY AND HOLD THEIR RETIREMENT BENEFITS UNTIL RESOLUTION OF CASES FILED AGAINST THEM  ARE THROUGH. SALAMAT PO  NG MARAMI SA INYONG PAGBIBIGAY  NG PANSIN. LUBOS NA GUMAGALANG, Antonio L. Buensuceso Jr.

Claim Number 55-06c6-44x INAPPROPRIATE RESPONSE 68 DATED 25FEB21 10:48PM

FEBRUARY 25, 2021 LOUIS E. GUENIOT TEAM MANAGER GORDON LIU CLAIM SPECIALIST STATE FARM HOME INSURANCE RE: Claim Number 55-06c6-44x        Policy Number 77-C3-B499-7 DATE OF LOSS: April 26, 2020  STATE FARM INAPPROPRIATE RESPONSE 68 DATED 25FEB21 12:19PM NOTES ON IMPROPRIETY : PERTAINING TO INAPPROPRIATE RESPONSE 68. NUMBER 1. MR. GUENIOT, MAY I MOST RESPECTFULLY REMIND YOU THAT YOU ARE AN EDUCATED MAN AND YOU ARE NOT DUMB, PLEASE PARDON ME FOR THE WORD BUT I AM FORCED TO WRITE IT IN ACCOUNT OF YOUR DELIBERATE AND INTENTIONAL IDIOCY AND MALEVOLENCE.  THE ASSISTANCE SOUGHT IS,  PLEASE PROVIDE ME A CONCISE SUBSTANTIVE DENIAL LETTER ON MY CLAIMS FOR SECONDARY DAMAGES FILED IN JUNE 2020 AND VANDALISM WHICH COVERAGE I DISCOVERED JUST IN NOVEMBER 4, 2020 WHEN YOU BELATEDLY FURNISHED ME WITH THE COPY OF THE POLICY BEYOND ON WHAT IS REQUIRED BY THE REGULATION. WHY DO YOU NEED TO PROVIDE A CONCISE SUBSTANTIVE DENIAL LETTER? 1. Your denial letter must be accurate and not confusing. State Farm had an affirmed denial letter dated July 17, 2020. On paragraph 3 of this letter, Mr. Gordon Liu wrote the following: "In your request that our correspondences be re-organized and re-written,  we respectfully respond that we will not. Please refer to May 6, 2020                         correspondence and specifically the one year suit against us paragraph. The  one year cited begins again as of the date of this letter." Meaning, according to Mr. Liu, the one year suit begins again as of the date of that letter, July 17, 2020 and not June 12, 2020 as in your responses dated  February 11, 2021 and February 25, 2021. Without prejudice to the continuing violation doctrine which I have invoked, State Farm had a denial letter dated July 17, 2020 where it specifically mentioned the date of July 17, 2020 is the date when the one year suit statute of limitations shall begin, meaning that the one year limitation for suit is tolled again to the date of the July 17, 2020 denial letter. Kindly make your position clear consistent with the established facts. If you still insist that the one year limitation date shall start June 12, 2020 then this is intentional and deliberate manifestation of misrepresentation, an obvious display of bad faith. 2.  Again, your denial letter must be accurate and not confusing. ON PAR.2 June 12, 2020 DENIAL LETTER, Mr. Liu wrote, "As outlined in our May 6, 2020 declination letter, the predominant cause of the water damages was wear, tear, and deterioration to the forty one year old "hot" side copper water line located under the concrete foundation which resulted in a continuous and repeated seepage of water below the foundation, eventually migrated upwards and manifested itself on the date of the discovery to the interior of the home. My virtual inspection on May 5, 2020, the photographs of the excavating of the pipe, multiple discussions with All Express Plumbing, his written report and a detailed follow up conversation with the plumber, John Titouah on June 5, 2020 confirmed all the original facts of the loss." "his written report  " This means on the denial letter dated June 12, 2020, Mr. Liu impressed upon us a copy of the written report of JOHN TITOUAH. BUT HOW COME MR. LIU IS DENYING  THE EXISTENCE OF JOHN TITOUAH's REPORT ON PAR.3 JULY 31, 2020 DENIAL LETTER TO THE EFFECT THAT THE INFORMATION PROVIDED BY JOHN TITOUAH WAS PROVIDED VERBALLY AND NOT IN WRITTEN FORM.   PAR. 3 July 31, 2020 DENIAL LETTER Mr. Liu wrote, "Attached is a copy of the photo media sheet with the photographs obtained during our virtual Claims Xperience inspection which took place on May 5, 2020. The information provided by John Titouah was provided verbally and not in a written form. The information contained in our claim file notes are not considered claim-related documents, as defined by Insurance Code Section 10082.3 and will not be provided." Again, kindly clear the conflicting contrary position. 3. Please write a clear denial letter on my claim on vandalism which coverage I discovered just only on November 4, 2020 when you belatedly furnished me with a copy of the policy which I requested far beyond what is required by the regulation. TO WIT: FAILURE TO PROVIDE WRITTEN A CLEAR SUBSTANTIVE DENIAL DOCUMENTS CORRESPONDING TO THEM  ARE CLEAR VIOLATIONS  OF SECTION 2695.5.  Section 2695.5. Duties upon Receipt of Communications (b) Upon receiving any communication from a claimant, regarding a claim, that reasonably suggests that a response is expected, every licensee shall immediately, but in no event more than fifteen (15) calendar days after receipt of that communication, furnish the claimant with a complete response based on the facts as then known by the licensee. This subsection shall not apply to require communication with a claimant subsequent to receipt by the licensee of a notice of legal action by that claimant. NUMBER 2. DELIBERATE INTENTION TO SOW CONFUSION. IT IS AN IMPROPER RESPONSE FOR RESPONDING TO AN EMAIL ASKING FOR A CLEAR AND CONCISE DENIAL LETTER LIKE "As I previously communicated to you on November 13, 2020, we have done our best to answer your questions and provide a reasonable explanation for the basis of the denial of the claim based on the policy language. " WHERE IN YOUR EMAIL IN NOVEMBER 13, 2020 YOU PROVIDE A REASONABLE EXPLANATION? YOU  DID NOT EVEN MENTION OF MY DAMAGES CLAIM FROM VANDALISM COMMITTED BY YOUR INFORMANT PLUMBER TITOUAH? NUMBER 3.  YOU ARE SAYING "we have done our best" WHAT EFFORTS HAVE YOU MADE TO EXPLAIN YOUR POSITION? WHAT YOU HAVE WRITTEN ME ARE JUST A TEMPLATE OF EMPTY AND UNSUBSTANTIATED FIVE (5), THREE (3) OR LESSER FEEBLE MINDED OR FEW INSANE SENTENCES, REPEATEDLY ALL OVER AGAIN. WHAT YOU HAVE DONE BEST IS TO SOW MORE AND MORE CONFUSIONS AND FRIVOLOUS DELAY TO DETER ME CONTINUING NEGOTIATIONS WITH YOU. BUT I ASSURE YOU, I WILL CONTINUE GOOD FAITH NEGOTIATIONS WITH YOU THOUGH YOU CONTINUALLY DISPLAY OBVIOUS AND REPREHENSIBLE MANIFESTATIONS OF BAD FAITH. NUMBER 4.  MR. GUENIOT , PLEASE DO NOT DERAIL EFFORTS TO RESOLVE THIS CONFLICT TOWARD A HOLISTIC RESOLUTION. THIS EMAIL WHICH YOU ARE RESPONDING TO IS INITIALLY INTENDED FOR MR. EDDIE ATCHLEY AND NOT FOR YOU TO ANSWER. I FURNISHED YOU A COPY OF IT FOR THE SAKE OF COURTESY JUST TO LET YOU KNOW THAT I AM PRUDENTLY EXPLORING OPTIONS TO NEGOTIATE THESE INSURANCE CLAIMS BETWEEN RESPECTABLE AND HONORABLE MEN. STATE FARM INSURANCE COMPANY DESERVES MEN OF HIGH HONOR AND INTEGRITY IN THE EXACT OPPOSITE OF WHAT YOU ARE SHOWING. PLEASE LET MR. EDDIE ATCHLEY DO WHATEVER HE COULD TO HELP US OUT OF THIS PREDICAMENT. INAPPROPRIATE RESPONSE 68 REPEATED MISCONDUCTS FROM INAPPROPRIATE RESPONSES MULTIPLE MISCONDUCTS  1 TO 8 AND 9/10/11/12/13 AND 14 AND 15/16/17/18/19/20/21/22/23/24/25/26/27/28/29/30/31/32/33/34/35/36 AND 37/38/39/40/41/42/43/44/45/46/47/48/49/50/51/52/53/54/55/56/57/58/59/62/63/64/65/66/67 BEING NOT DISPUTED, OBJECTED AND HABITUALLY REPEATED WITH IMPUNITY.  HENCE, PROVEN TO BE INTENTIONAL, DELIBERATE, MALICIOUS, WILLFUL, WANTON, OPPRESSIVE AND OUTRAGEOUS AND BEYOND REASONABLE DOUBT Dear Messrs Gueniot and Liu: PLEASE SEE, As Mr. Gueniot responded to email as shown next: Claim Number 55-06c6-44x INAPPROPRIATE RESPONSE 67 DATED FEBRUARY 11, 2021 11:38PM NOTES ON IMPROPRIETY : PERTAINING TO INAPPROPRIATE RESPONSE 68 SHOWN ABOVE. THIS SHOWS: EVIDENCE OF THE 68TH RECORDED MISCONDUCT, PROOF BEYOND REASONABLE DOUBT OF, REPEATED HABITUALLY,  INTENTIONALLY,  DELIBERATELY OF OUTRAGEOUS  MISCONDUCTS RESPONDING TO EMAILS SUBJECT OUTSIDE OF THE SUBJECT UNDER DISCUSSION AND/OR RESPONDING TO EMAILS NOT ADDRESSED TO HIM TO RESPOND AND/OR RESPONDING TO SEVERAL EMAILS ONCE LEAVING OTHER EMAILS NOT RESPONDED. AND VIOLATION OF DUTIES UPON RECEIPT OF COMMUNICATION SECTION 2695. HE HAD SHOWN A TOTAL OF SIXTY EIGHT (68) RECORDED INAPPROPRIATE RESPONSES AND/OR MISCONDUCTS TO SOW CONFUSION AND INTENTIONALLY AND DELIBERATELY DERAIL AND DELAY THE PROCEEDINGS. HOWEVER, AGAIN, HIS  INAPPROPRIATE RESPONSE 68,  THOUGH WORTHLESS  SIMPLY BECAUSE THE CONTENTS ARE NOT RELATED TO THE QUESTION POSTED FOR HIM TO ADDRESS AND/OR OUTSIDE OF THE SUBJECT MATTER OF THE DISCUSSION AND/OR PROFESSIONALLY DISRESPECTFUL RESPONSE BUT BECOME A BIG HELP TO BOLSTER MANIFESTATION OF BAD FAITH CLAIM AGAINST STATE FARM. YOUR ACTIONS, MR. GUENIOT TEND TO SHOW  THAT YOU MIGHT BE THE REAL MASTERMIND OF  TITOUAH'S CRIMES. SO, MR. GUENIOT, AGAIN, MAY I REQUEST FOR YOUR KIND UNDERSTANDING. WE NEED TO HAVE OUR NEGOTIATION ORGANIZED AND RECORDS CLEAR,  SO THAT WE MAY AVOID CONFUSION. OBVIOUSLY, IT APPEARS THAT YOU WANTED MUCH EAGERLY TO CLOSE THE NEGOTIATION AND THE INVESTIGATION PROCESS. HOWEVER, YOUR EFFORTS ARE IN VAIN AS I SEE YOUR INAPPROPRIATE RESPONSES NOW ARE WANING TO ONLY FEW OR FIVE (5) OR THREE (3) WEAK,  OR TWO (2) SENILE FEEBLE AND DESPICABLE PARAGRAPHS AND THUS, SIMPLY THIS FACT LEAD ME TO THINK YOU  REALLY JUST WANTED TO AVOID QUESTIONS, WHICH ANSWERS OR NO ANSWER FROM YOU TEND TO SPILL THE BEANS OF MOST PROBABLY TITOUAH AND YOUR CRIMES IN PARTNERSHIP WITH HIM SIMPLY BY READING THE QUERIES SPECIALLY CRAFTED FOR YOU, WITH OR WITHOUT YOUR ANSWERS. Please acknowledge receipt of this e-mail. THIS EMAIL RESPONSE IS INTENDED FOR YOUR  COLLECTION OF NEW INFORMATION ON INAPPROPRIATE RESPONSES WHICH TO MY TALLY RIGHT NOW ROSE TO 68.  IN OTHER WORDS,  SIXTY EIGHT (68) COUNTS OF STATE FARM RECORDED MISCONDUCTS. THOSE UNRECORDED MISCONDUCTS, I AM STILL COLLECTING THEM AND I PROMISE I WILL ADD THEM TO THE LIST WHICH INFORMATION YOU MAY STILL WANTED TO KNOW. MOREOVER, IF YOU THINK YOU CAN TAKE REFUGE ON STATUTE OF LIMITATIONS AS A LEGAL DEFENSE TO DISCOURAGE ME IN PURSUING GOOD FAITH NEGOTIATIONS WITH YOU, MAY I MOST RESPECTFULLY INFORM YOU THAT IN ACCOUNT OF YOUR UNABATED CONTINUING VIOLATION IN MULTIPLE WRONGFUL ACTS, FAILURES TO ACT, OR DECISIONS SUCH THAT THE LIMITATIONS PERIOD BEGINS TO RUN ON THIS COLLECTED MALFEASANCE ONLY WHEN THE DEFENDANT, YOU MR. GUENIOT, CEASES YOUR IMPROPER CONDUCT. SINCE YOU HAVE NOT STOPPED YOUR IMPROPER CONDUCT; HENCE, THE ONE YEAR LIMITATION PERIOD TO FILE SUIT AGAINST STATE FARM HAS NOT BEEN STARTED YET.  PLEASE RESTRICT ISSUES WITHIN THE CONTEXT OF THE SUBJECT MATTER TO AVOID INAPPROPRIATENESS AND CONFUSION. PLEASE NOTE THAT  WRITING A LOUSY REPLY TAKEN BASED FROM A TEMPLATE JUST A FEW MINUTES OR HOURS OR FOURTEEN (14) DAYS TO DEVIATE ATTENTION FROM WHAT YOU ARE PROVEN YOU ARE HABITUALLY DOING.  SO IT WON'T MATTER ANYMORE, WHETHER IT TOOK YOU A FEW MINUTES OR HOURS OR FOURTEEN (14) DAYS BECAUSE  IT DID NOT ERASE NOR BLEMISH THE ESTABLISHED FACT THAT THE MAY 6, 2020 DENIAL LETTER WAS RELAYED AND SENT TO US IN A FEW MINUTES IS ABSOLUTELY PART OF YOUR PLAN CONCEIVED AND PREPARED MANY DAYS IN ADVANCE. Thank you very much. Yours faithfully, Antonio L. Buensuceso