Claim Number 55-06c6-44x REITERATION 10 DATED 23JUNE21 9:41PM

Claim Number 55-06c6-44x  REITERATION 10 OF INQUIRY 19 DATED JUNE 23, 2021 PUBLICLY SHARED EMAIL COMMUNICATION NEGOTIATION TO RAISE AWARENESS TO THE PUBLIC OF A MOSTLY PROBABLE EXISTENCE OF AN UNHOLY ALLIANCE BETWEEN A HOME WARRANTY AND HOME INSURANCE CARRIER AND ITS AGENCY AND SERVICE CONTRACTOR TO DEFRAUD HOMEOWNERS OF SAN DIEGO OF COVERAGE OF THEIR LEGITIMATE INSURANCE CLAIM BENEFITS. INQUIRY 19 :  WOULD YOU LIKE TO OBJECT TO MR. DERYK INN AS HE WROTE TO ME THAT THE WAY YOU ARE DEALING WITH US IS A MATTER OF A CORPORATE STATE FARM DECISION? SEE FULL COPY OF INQUIRY 19 DATED 8JUNE21 ON REITERATION 1 Thank you very much. Yours faithfully, Antonio L. Buensuceso Jr.

Claim Number 55-06c6-44x REITERATION 9 DATED 22JUNE21 10:43PM

Claim Number 55-06c6-44x  REITERATION 9 OF INQUIRY 19 DATED JUNE 22, 2021 PUBLICLY SHARED EMAIL COMMUNICATION NEGOTIATION TO RAISE AWARENESS TO THE PUBLIC OF A MOSTLY PROBABLE EXISTENCE OF AN UNHOLY ALLIANCE BETWEEN A HOME WARRANTY AND HOME INSURANCE CARRIER AND ITS AGENCY AND SERVICE CONTRACTOR TO DEFRAUD HOMEOWNERS OF SAN DIEGO OF COVERAGE OF THEIR LEGITIMATE INSURANCE CLAIM BENEFITS. INQUIRY 19 :  WOULD YOU LIKE TO OBJECT TO MR. DERYK INN AS HE WROTE TO ME THAT THE WAY YOU ARE DEALING WITH US IS A MATTER OF A CORPORATE STATE FARM DECISION? SEE FULL COPY OF INQUIRY 19 DATED 8JUNE21 ON REITERATION 1 Thank you very much. Yours faithfully, Antonio L. Buensuceso Jr.

Claim Number 55-06c6-44x REITERATION 8 DATED 21JUNE21 9:38PM

Claim Number 55-06c6-44x  REITERATION 8 OF INQUIRY 19 DATED JUNE 21, 2021 PUBLICLY SHARED EMAIL COMMUNICATION NEGOTIATION TO RAISE AWARENESS TO THE PUBLIC OF A MOSTLY PROBABLE EXISTENCE OF AN UNHOLY ALLIANCE BETWEEN A HOME WARRANTY AND HOME INSURANCE CARRIER AND ITS AGENCY AND SERVICE CONTRACTOR TO DEFRAUD HOMEOWNERS OF SAN DIEGO OF COVERAGE OF THEIR LEGITIMATE INSURANCE CLAIM BENEFITS. INQUIRY 19 :  WOULD YOU LIKE TO OBJECT TO MR. DERYK INN AS HE WROTE TO ME THAT THE WAY YOU ARE DEALING WITH US IS A MATTER OF A CORPORATE STATE FARM DECISION? SEE FULL COPY OF INQUIRY 19 DATED 8JUNE21 ON REITERATION 1 Thank you very much. Yours faithfully, Antonio L. Buensuceso Jr.

Claim Number 55-06c6-44x REITERATION 7 DATED 18JUNE21 2:49AM

Claim Number 55-06c6-44x  REITERATION 7 OF INQUIRY 19 DATED JUNE 18, 2021 PUBLICLY SHARED EMAIL COMMUNICATION NEGOTIATION TO RAISE AWARENESS TO THE PUBLIC OF A MOSTLY PROBABLE EXISTENCE OF AN UNHOLY ALLIANCE BETWEEN A HOME WARRANTY AND HOME INSURANCE CARRIER AND ITS AGENCY AND SERVICE CONTRACTOR TO DEFRAUD HOMEOWNERS OF SAN DIEGO OF COVERAGE OF THEIR LEGITIMATE INSURANCE CLAIM BENEFITS. INQUIRY 19 :  WOULD YOU LIKE TO OBJECT TO MR. DERYK INN AS HE WROTE TO ME THAT THE WAY YOU ARE DEALING WITH US IS A MATTER OF A CORPORATE STATE FARM DECISION? SEE FULL COPY OF INQUIRY 19 DATED 8JUNE21 ON REITERATION 1 Thank you very much. Yours faithfully, Antonio L. Buensuceso Jr.

Claim Number 55-06c6-44x REITERATION 6 DATED 17JUNE21 6:07AM

Claim Number 55-06c6-44x  REITERATION 6 OF INQUIRY 19 DATED JUNE 17, 2021 PUBLICLY SHARED EMAIL COMMUNICATION NEGOTIATION TO RAISE AWARENESS TO THE PUBLIC OF A MOSTLY PROBABLE EXISTENCE OF AN UNHOLY ALLIANCE BETWEEN A HOME WARRANTY AND HOME INSURANCE CARRIER AND ITS AGENCY AND SERVICE CONTRACTOR TO DEFRAUD HOMEOWNERS OF SAN DIEGO OF COVERAGE OF THEIR LEGITIMATE INSURANCE CLAIM BENEFITS. INQUIRY 19 :  WOULD YOU LIKE TO OBJECT TO MR. DERYK INN AS HE WROTE TO ME THAT THE WAY YOU ARE DEALING WITH US IS A MATTER OF A CORPORATE STATE FARM DECISION? SEE FULL COPY OF INQUIRY 19 DATED 8JUNE21 ON REITERATION 1 Thank you very much. Yours faithfully, Antonio L. Buensuceso Jr.

Claim Number 55-06c6-44x REITERATION 5 DATED 16JUNE21 12:43PM

Claim Number 55-06c6-44x  REITERATION 5 OF INQUIRY 19 DATED JUNE 16, 2021 PUBLICLY SHARED EMAIL COMMUNICATION NEGOTIATION TO RAISE AWARENESS TO THE PUBLIC OF A MOSTLY PROBABLE EXISTENCE OF AN UNHOLY ALLIANCE BETWEEN A HOME WARRANTY AND HOME INSURANCE CARRIER AND ITS AGENCY AND SERVICE CONTRACTOR TO DEFRAUD HOMEOWNERS OF SAN DIEGO OF COVERAGE OF THEIR LEGITIMATE INSURANCE CLAIM BENEFITS. INQUIRY 19 :  WOULD YOU LIKE TO OBJECT TO MR. DERYK INN AS HE WROTE TO ME THAT THE WAY YOU ARE DEALING WITH US IS A MATTER OF A CORPORATE STATE FARM DECISION? SEE FULL COPY OF INQUIRY 19 DATED 8JUNE21 ON REITERATION 1 Thank you very much. Yours faithfully, Antonio L. Buensuceso Jr.

Claim Number 55-06c6-44x REITERATION 4 DATED 14JUNE21 8:39PM

Claim Number 55-06c6-44x  REITERATION 4 OF INQUIRY 19 DATED JUNE 14, 2021 PUBLICLY SHARED EMAIL COMMUNICATION NEGOTIATION TO RAISE AWARENESS TO THE PUBLIC OF A MOSTLY PROBABLE EXISTENCE OF AN UNHOLY ALLIANCE BETWEEN A HOME WARRANTY AND HOME INSURANCE CARRIER AND ITS AGENCY AND SERVICE CONTRACTOR TO DEFRAUD HOMEOWNERS OF SAN DIEGO OF COVERAGE OF THEIR LEGITIMATE INSURANCE CLAIM BENEFITS. INQUIRY 19 :  WOULD YOU LIKE TO OBJECT TO MR. DERYK INN AS HE WROTE TO ME THAT THE WAY YOU ARE DEALING WITH US IS A MATTER OF A CORPORATE STATE FARM DECISION? SEE FULL COPY OF INQUIRY 19 DATED 8JUNE21 ON REITERATION 1 Thank you very much. Yours faithfully, Antonio L. Buensuceso Jr.

Claim Number 55-06c6-44x REITERATION 3 OF INQUIRY 19 DATED 11JUNE21 4:54AM

Claim Number 55-06c6-44x  REITERATION 3 OF INQUIRY 19 DATED JUNE 11, 2021 PUBLICLY SHARED EMAIL COMMUNICATION NEGOTIATION TO RAISE AWARENESS TO THE PUBLIC OF A MOSTLY PROBABLE EXISTENCE OF AN UNHOLY ALLIANCE BETWEEN A HOME WARRANTY AND HOME INSURANCE CARRIER AND ITS AGENCY AND SERVICE CONTRACTOR TO DEFRAUD HOMEOWNERS OF SAN DIEGO OF COVERAGE OF THEIR LEGITIMATE INSURANCE CLAIM BENEFITS. INQUIRY 19 :  WOULD YOU LIKE TO OBJECT TO MR. DERYK INN AS HE WROTE TO ME THAT THE WAY YOU ARE DEALING WITH US IS A MATTER OF A CORPORATE STATE FARM DECISION? SEE FULL COPY OF INQUIRY 19 DATED 8JUNE21 ON REITERATION 1 Thank you very much. Yours faithfully, Antonio L. Buensuceso Jr.

Claim Number 55-06c6-44x REITERATION 2 OF INQUIRY 19 DATED 10JUNE21 11:54AM

Claim Number 55-06c6-44x  REITERATION 2 OF INQUIRY 19 DATED JUNE 10, 2021 PUBLICLY SHARED EMAIL COMMUNICATION NEGOTIATION TO RAISE AWARENESS TO THE PUBLIC OF A MOSTLY PROBABLE EXISTENCE OF AN UNHOLY ALLIANCE BETWEEN A HOME WARRANTY AND HOME INSURANCE CARRIER AND ITS AGENCY AND SERVICE CONTRACTOR TO DEFRAUD HOMEOWNERS OF SAN DIEGO OF COVERAGE OF THEIR LEGITIMATE INSURANCE CLAIM BENEFITS. INQUIRY 19 :  WOULD YOU LIKE TO OBJECT TO MR. DERYK INN AS HE WROTE TO ME THAT THE WAY YOU ARE DEALING WITH US IS A MATTER OF A CORPORATE STATE FARM DECISION? SEE FULL COPY OF INQUIRY 19 DATED 8JUNE21 ON REITERATION 1 Thank you very much. Yours faithfully, Antonio L. Buensuceso Jr.

Claim Number 55-06c6-44x REITERATION 1 OF INQUIRY 19 DATED 9JUNE21 1:21PM

Claim Number 55-06c6-44x  REITERATION 1 OF INQUIRY 19 DATED JUNE 9, 2021 PUBLICLY SHARED EMAIL COMMUNICATION NEGOTIATION TO RAISE AWARENESS TO THE PUBLIC OF A MOSTLY PROBABLE EXISTENCE OF AN UNHOLY ALLIANCE BETWEEN A HOME WARRANTY AND HOME INSURANCE CARRIER AND ITS AGENCY AND SERVICE CONTRACTOR TO DEFRAUD HOMEOWNERS OF SAN DIEGO OF COVERAGE OF THEIR LEGITIMATE INSURANCE CLAIM BENEFITS. INQUIRY 19 :  WOULD YOU LIKE TO OBJECT TO MR. DERYK INN AS HE WROTE TO ME THAT THE WAY YOU ARE DEALING WITH US IS A MATTER OF A CORPORATE STATE FARM DECISION? JUNE 8,  2021 GORDON LIU CLAIMS SPECIALIST STATE FARM HOME INSURANCE  RE: Claim Number 55-06C6-44X        Policy Number 77-C3-B499-7 Date of Loss :  April 26, 2020 WOULD YOU LIKE TO OBJECT TO MR. DERYK INN AS HE WROTE TO ME THAT THE WAY YOU ARE DEALING WITH US IS A MATTER OF A CORPORATE STATE FARM DECISION? SEE BELOW  "NOTA BENE" NOTICE Dear Mr. Liu, SINCE YOU DID NOT RESPOND TO INQUIRY 18, "DID YOU KNOW YOUR AGENT MR. DERYK INN WHILE ABIDING BY YOUR INSTRUCTIONS NOT TO PROVIDE NAMES OF MANAGERS OVER GUENIOT AND YOU, UNWITTINGLY REVEALED THAT IT IS CORPORATE DECISION BY STATE FARM HOME INSURANCE?" Claim Number 55-06c6-44x INQUIRY 18 DATED 3JUNE21 11:13PM INQUIRY 18 :  DID YOU KNOW YOUR AGENT MR. DERYK INN WHILE ABIDING BY YOUR INSTRUCTIONS NOT TO PROVIDE NAMES OF MANAGERS OVER GUENIOT AND YOU, UNWITTINGLY REVEALED THAT IT IS A CORPORATE DECISION BY STATE FARM HOME INSURANCE? SINCE YOU DID NOT RESPOND  OR EVEN AT LEAST ACKNOWLEDGE RECEIVING THIS INQUIRY 18. SO FOR THE PURPOSE TO HAVE OUR NEGOTIATIONS CLEAR AND ORDERLY I AM ENTERING YOUR RESPONSE TO IT AS IN TEMPLATE 4 : "I DO NOT WANT TO RESPOND AND I AM WAIVING MY RIGHT AGAINST SELF INCRIMINATION." YOUR RESPONSE AS I ENTERED: "I DO NOT WANT TO RESPOND TO INQUIRY 18 DATED 3JUNE21  AND I AM WAIVING MY RIGHT AGAINST SELF INCRIMINATION." SHOULD YOU HAVE ANY COMMENT OR OBJECTION TO YOUR RESPONSE TO INQUIRY 18  AS I RECORDED IT IS EXPECTED TO BE WRITTEN AND SENT TO THE SENDER ANTONIO BUENSUCESO SHOWING VALID EXPLANATION WHY YOU ARE OBJECTING TO IT WITHIN FIFTEEN (15)DAYS AFTER RECEIPT OF THIS EMAIL.  OTHERWISE, YOU SHALL BE BARRED FROM WRITING OR FILING OBJECTION TO IT LATER AS IT IS AN ACT OF YOUR OWN UNCONDITIONAL AND IRREVOCABLE VOLITION AND UNDERSTANDING. MR. LIU, BEING SILENT HAD NO MATCH TO THE SPECIALLY CRAFTED INQUIRIES FOR YOU DESIGNED APPLYING LOGIC AND EMPIRICAL REASONING WHICH WITH ANSWERS OR NO ANSWERS FROM YOU WOULD ELICIT TRUTH BEHIND THE CONTROVERSY. YOU WOULD PROBABLY HAD NOTICED THAT AFTER EACH INQUIRY THE GEM FROM THE MOUND OF MUD IS LIKE BEING CLEANED AND POLISHED EACH DAY. THE TIME WOULD COME THAT YOU CAN NO LONGER LOOK AT IT FOR IT SHINES LIKE THE SUN WITH BRILLIANCE BRIGHTER THAN ANY DAY YOU HAD SEEN. HAVING THAT SAID MAY I MOST RESPECTFULLY PROCEED WITH  INQUIRY 19:  MAY I MOST HUMBLY AND RESPECTFULLY  INFORM YOU THAT SINCE MR. GUENIOT HAD BEEN ALMOST SUCCESSFUL IN BRINGING THIS NEGOTIATION TO A HALT AND BRINGING OUR FAMILY RELATIONS TO A BREAK AND LATELY FREELY VOLUNTEERED TO BE EXCUSED FROM THESE DISCUSSIONS, PLEASE ALLOW ME TO START ANEW FROM THE BEGINNING OF THIS CLAIM PROCESS SO THAT POLICE OFFICERS SANTOS AND HER COMPANION AND THE SECRET AGENTS FROM THE FBI INVESTIGATING WHITE COLLAR CRIMES WHO MOST PROBABLY FOLLOWING UP TOGETHER WITH THEM WOULD BE ABLE TO KNOW EVEN DOWN TO THE MICROSCOPIC DETAILS OF THIS CASE. IN ORDER TO ACHIEVE THIS OBJECTIVE, I WILL  BE NEEDING TO BEGIN WITH DATE MAY 6, 2020 AND ITS CONNECTIONS TO APRIL 26, 2020, APRIL 27, 2020 AND MAY 5, 2020 INCIDENTS IN FULL DETAILS TOGETHER WITH NEW EVENTS HAPPENING CONNECTED TO IT. INQUIRY 19 :  WOULD YOU LIKE TO OBJECT TO MR. DERYK INN AS HE WROTE TO ME THAT THE WAY YOU ARE DEALING WITH US IS A MATTER OF A CORPORATE STATE FARM DECISION? MR. LIU,  ON THE MANNER ON HOW YOU HAVE DISPLAYED YOUR PROTECTION AGAINST ANY INVESTIGATION OF CRIMES COMMITTED BY TITOUAH IS IN FACT ALREADY RECORDED IN OUR PAST EMAIL COMMUNICATIONS SO I WOULD DO A REVIEW OF THEM LATER AFTER I HAVE FINISHED WITH THE FULL DETAILS ON HOW SY-JOSE MEDINA OF FIRST AMERICAN DID THE SIMILAR PROTECTION FOR TITOUAH. SINCE YOU HAVE SHOWN CLEAR EVIDENCES OF CONSTANT COMMUNICATION WITH EACH OTHER IN THE PAST IT IS CREDIBLE THAT THE FBI WOULD CONCLUDE THAT YOU WILL BE SECRETLY SHARING THESE THREE-HUNDRED-FORTY-ONE (341) PAGES OF INFORMATION TO BOTH SY-JOSE MEDINA AND TITOUAH BEING THEM YOUR PARTNERS IN THIS ILLICIT BUSINESS ENDEAVOR.  MR. LIU OF STATE FARM, YOUR CO-CONSPIRATOR AS BASED ON OUR RECORD OF EMAIL COMMUNICATIONS, FIRST AMERICAN WOULD DENY ME ACCESS TO THE COMMUNICATIONS I HAVE WITH THE MESSAGE CENTER WHICH THEY DID JUST RECENTLY. SO I HAVE PREPARED FOR THAT EVENTUALITY AND HAVE THOSE RECORDS WITH ME COMPILED INTO A 341-PAGED-DOCUMENT WHICH WHEN EXAMINED BY THE FBI WOULD ABSOLUTELY INDICT ALL OF YOU, STATE FARM, TANDEM GUENIOT AND LIU, AND FIRST AMERICAN, SY-JOSE MEDINA  AND TITOUAH IN CONSPIRACY TO COMMIT FRAUD AND RELATED CRIMES.(see 10). THAT IS WHY THE FBI WOULD KNOW WHY FIRST AMERICAN WOULD WANT TO REFUSE ME ACCESS TO THE COMMUNICATION RECORD I HAVE WITH THE FIRST AMERICAN MESSAGE CENTER. NOW, MR. LIU FOR THE BENEFIT OF THE HOMEOWNERS WHO MIGHT BE WAITING VICTIMS BY YOUR TRIUMVIRATE I SHALL MAKE THESE INQUIRIES PUBLIC SO THAT THEY MIGHT HAVE THE CHANCE TO KNOW THE MODUS OF OPERATION ON HOW YOUR SYNDICATE WOULD SCAM THEM AND AVOID BEING VICTIMS LIKE GREG TOGETHER WITH ME.  PERHAPS, I HOPE THAT THIS SHALL PROBABLY DETER YOU FROM DOING THE SIMILAR SCAM AGAIN. SO WITH REGARD TO INQUIRY 17, I AM PLEASED TO HAVE GIVEN YOU ONE MORE CHANCE AND FIFTEEN (15 ) REMINDERS THEREOF TO SEE THE DAMAGE (see 11) DONE BY YOUR PARTNER TIOUAH. I HAVE GIVEN YOU, GUENIOT AND MEDINA SIMULTANEOUS CHANCE TO INVESTIGATE THE CRIME OF VANDALISM COMMITTED BY YOUR PARTNER TITOUAH ON OUR PLUMBING SYSTEM THAT WERE STILL ENCASED IN THE SLAB WHICH ARE SHOWING SIGNS OF IMPENDING PIPE BURST. SO THAT  BEFORE I HIRE A NEW PLUMBER TO CORRECT THIS PROBLEM WHICH IS DRAGGING ALREADY FOR A YEAR, I HAVE GIVEN THE THREE OF YOU ONE LAST CHANCE TO INVESTIGATE THIS ALLEGATION. OTHERWISE, NOW THAT THE THREE OF YOU STILL REFUSED TO INVESTIGATE HIM THEN IT SHALL BE BEYOND REASONABLE DOUBT THAT IT IS ABSOLUTE, INTENTIONAL, DELIBERATE, WILLFUL ON YOUR PART COLLECTIVELY NOT TO INVESTIGATE TITOUAH TO PERPETUATE THROUGH ETERNITY THE SCAM THE THREE OF YOU, SY-JOSE MEDINA, GUENIOT AND LIU, YOUR TRIUMVIRATE HAD FORMULATED, DESIGNED AND INTENDED TO BE HABITUALLY PRODUCTIVELY EXECUTED AGAINST HOMEOWNERS LIKE GREG AND ME. SO IT BECOMES IMPERATIVE AND BENEVOLENT ON ME HAVING MADE THIS EXPOSITION AGAINST THIS SCAM BEING PUBLICLY SHARED TO THE CONSUMERS THAT YOU AND GUENIOT FROM STATE FARM HOME INSURANCE AND SY-JOSE MEDINA FROM FIRST AMERICAN AND TITOUAH OWNER PLUMBER OF ALL EXPRESS PLUMBING ARE WORKING TOGETHER IN CONSPIRACY TO DEFRAUD HOMEOWNERS OF SAN DIEGO OF THEIR LEGITIMATE INSURANCE BENEFITS. (see 11 for the video of the resulting plumbing problem created by plumber Tiouah through vandalism done for the benefit of the insurers mentioned and in the collective guidance of support from Sy-Jose Medina from First American and  tandem Liu and Gueniot from State Farm taken on May 10, 2021). THE FACT THAT THIS EXPOSITION IS MADE PUBLIC HAS A DETRIMENTAL EFFECT TO THE INSURANCE AGENCY BUSINESS OWNED BY MR. DERYK INN, SO HE RESPONDED TO MY REPORT ON GOOGLE MAPS DISOWNING US AS HIS CLIENTS AND WITH INSINUATION THAT MY COMMENTS ARE NOT FOR HIM OR HIS AGENCY. THE FACT IS WE ARE HIS CLIENTS AND MY COMMENTS ARE EXACTLY FOR HIM. I WROTE EMAILS TO HIM FOR HIM TO CORRECT THE LIES ON HIS RESPONSE BUT HE REFUSED. HOWEVER ON HIS EMAIL DATED MAY 20, 2021 (see 12), HE AFFIRMED HIS LIES WITHOUT KNOWLEDGE THAT HE REVEALED TO US STATE FARM HOME INSURANCE CORPORATE LIABILITY, MEANING STATE FARM HOME INSURANCE COMPANY IS BEHIND AND SUPPORTING  THE COLLECTIVE ACTS, OMISSIONS, MISCONDUCTS, BAD FAITH AND CONSPIRACY TO COMMIT FRAUD/CRIMES BY HIS CLAIMS REPRESENTATIVES.  THIS IS THE CORPORATE LIABILITY I AM PURSUING SINCE I WROTE : Claim Number 55-06c6-44x CRIMINAL COMPLAINT AGAINST JOHN TITOUAH QUESTION 8 DATED 3SEP20 9:42pm Simpler question answerable by either yes or no. Do STATE FARM TOP MANAGEMENT KNOW WHAT MR. GUENIOT IS DOING?  QUESTION 8 DATED 3SEP20  9:42PM IS RESPONDED BY MR. DERYK INN AFFIRMATIVELY ON MAY 20, 2021. THIS PARAGRAPH LEADS TO INQUIRY 18. INQUIRY 18 :  DID YOU KNOW YOUR AGENT MR. DERYK INN WHILE ABIDING BY YOUR INSTRUCTIONS NOT TO PROVIDE NAMES OF MANAGERS OVER GUENIOT AND YOU, UNWITTINGLY REVEALED THAT IT IS A CORPORATE DECISION BY STATE FARM HOME INSURANCE? WHICH LEADS TO, INQUIRY 19 :  WOULD YOU LIKE TO OBJECT TO MR. DERYK INN AS HE WROTE TO ME THAT THE WAY YOU ARE DEALING WITH US IS A MATTER OF A CORPORATE STATE FARM DECISION? THIS FACT INDICTS STATE FARM HOME INSURANCE COMPANY TO THE CRIMINAL LIABILITY TOGETHER WITH YOU, IN YOUR ESTABLISHED CONSPIRACY TO COMMIT CRIMES, FRAUD AND VANDALISM AS YOUR TRIUMVIRATE DID AND AIMS TO REPEAT THOSE CRIMES HABITUALLY.  PLEASE TAKE NOTE OF THE FOLLOWING: THIS IS AN EXECUTION  OF AN ESTABLISHED PLAN BY THE PROPONENTS OF THE CRIMINAL CONSPIRACY BY THE TRIUMVIRATE FIRST AMERICAN THROUGH MR. SY-JOSE MEDINA, THE PLUMBING CONTRACTOR TITOUAH AND THE STATE FARM THROUGH THE TANDEM GUENIOT AND LIU TO DISCUSS AMONG THEMSELVES HOW TO SWINDLE THEIR VICTIM HOMEOWNERS OF THEIR LEGITIMATE INSURANCE BENEFITS. THAT IS THE REASON WHY TITOUAH HABITUALLY REFUSED TO COMMUNICATE WITH THE VICTIM FOR ABOUT THREE (3) DAYS AFTER HIS INSPECTION AS WHAT HE DID ON US AND WITH GREG. HE USED THESE 3-DAY PERIOD AS THE TRIUMVIRATE IS CHOOSING THE BEST OPTION TO APPLY TO EACH PARTICULAR INCIDENT WITH TITOUAH DOING HIS CRIMINAL ACT WITH HELP AND DIRECTIONS FROM FIRST AMERICAN, SY-JOSE MEDINA AND STATE FARM TANDEM GUENIOT AND LIU FOR THE BENEFIT OF TITOUAH'S CLIENTS FIRST AMERICAN AND SY-JOSE MEDINA AND STATE FARM AND TANDEM GUENIOT AND LIU. SOURCE FROM INQUIRY 4. INQUIRY 4 : DO YOU KNOW YOUR INFORMANT PLUMBER TITOUAH HAD ANOTHER VICTIM ( see 1 and 4) SOME 4 MONTHS AGO SIMILAR TO WHAT HE DID TO US ON MAY 5, 2020(see 3)? A GLARING EXPOSITION OF AN ESTABLISHED FACT THAT  TITOUAH IS UNDOUBTEDLY DOING HIS ILLICIT TRADE WITH IMPUNITY(see 5) IN CRIMINAL CONSPIRACY WITH TWO (2) INSURERS, A HOME WARRANTY AS IN FIRST AMERICAN AND A HOME INSURANCE AS IN STATE FARM. THE INSURANCE CARRIERS ACTING AS CLIENTS OF HIS CRIMINAL DECEITFUL ENDEAVOR IMPLEMENTING THE SAME MODUS OPERANDI ALL OVER AGAIN LIKE WHAT THEY DID TO US AND PERHAPS TO OTHER GULLIBLE HOMEOWNERS IN THE PAST BEFORE US, AS HOMEOWNERS BEING SINGLE HANDEDLY WITH MEAGER FUNDS, WITH THE ASSISTANCE OF LAWYERS WHO PLEDGED TO BE FIGHTING TOGETHER WITH THEM BUT ACTUALLY ALSO ARE CONSPIRING WITH THESE INSURERS  THEN WHEN THE HOMEOWNER  STAGED A FIGHT AGAINST TWO GIANT CORPORATIONS WHO HAVE BILLIONS IN RESOURCES WHILE CONSPIRING WITH THE PLUMBER CONTRACTORS, LIKE TITOUAH ARE HELPLESS VICTIMS OF THEIR UNLAWFUL TRIUMVIRATE. THIS IS THE REASON WHY YOU IMPRESSED UPON ME, IN THE PRESENCE OF OUR FAMILY, ON YOUR SITE VISIT ON JUNE 29, 2020 THAT YOU HAD APPEARED IN COURT MULTIPLE TIMES IN BEHALF OF STATE FARM ABOUT SLAB LEAKS AND ALL THE RESULTS HAVE BEEN VERY SUCCESSFUL. THIS FACT IS COLLABORATED WITH ONE PRESENTLY WORKING AS A PUBLIC ADJUSTER WHO HAD A SOLID SEVENTEEN YEARS OF BEING TOGETHER WITH YOUR TEAM AS A CLAIM ADJUSTER  BEFORE BEING A PUBLIC ADJUSTER WHO HONESTLY CONFIDED TO ME BEHIND EXTREME CONDITION OF ANONYMITY,  DURING THE PERIOD OF SEVENTEEN (17) YEARS WHEN HE BEING CONNECTED WITH STATE FARM, STATE FARM HAD NEVER LOST EVEN A SINGLE CASE ABOUT SLAB LEAKS. HE CANDIDLY TOLD  ME HE WOULD NOT BE ABLE TO HELP. IF IT IS AGAINST ANOTHER INSURER THEN HE MIGHT BE ABLE TO HELP. BUT AGAINST STATE FARM, HE SAID, NO IN A SHYFUL ADMISSION. POLICE INVESTIGATING AGENCY AND/OR THE FBI MAY CONTACT CERTAIN "Greg D ON BBB" WHO MAY BE ABLE TO PROVIDE INFORMATION ABOUT THIS PLUMBER'S UNSCRUPULOUS CONNECTION TO INSURERS IN HOME WARRANTY AND HOME INSURANCE. HE WOULD BE MOST PROBABLY WILLING TO HELP. YOUR RESPONSE MAYBE, "TEMPLATE 1" OR "TEMPLATE 2"  OR TEMPLATE 3" AND IF YOU DID NOT RESPOND, YOU ARE IN CONFORMANCE TO ALLOWING ME TO RECORD YOUR RESPONSE AS IN TEMPLATE 4. Again,   In my humble opinion consider showing manifestations of your intentions to withdraw from this conspiracy when you still have time. As of today, June 8, 2021 you have not shown me any manifestations yet. It is to my understanding, whether you conform or not, the statute of limitations on "the year suit against us" shall be tolled as of the date of this email, June 8, 2021 based on the continuing violation doctrine.  Any objection to my understanding about this issue is expected to be written and sent to me within fifteen (15) days after receipt of this email,  clearly, formally,  and comprehensively, citing credible reasons or explanations in the defense of your objection. Otherwise, my understanding of the "statute of limitations" clause shall be understood by both of us,  whether you agree or not, to have prevailed over your contentions. NOTA BENE WE WOULD WANT TO NEGOTIATE THIS DISPUTE WITH STATE FARM IN GOOD FAITH UNTIL ALL  ADMINISTRATIVE REMEDIES AVAILABLE HAVE BEEN EXHAUSTED INCLUDING ALL APPLICABLE ALTERNATIVE DISPUTE RESOLUTIONS THE MOST CREATIVE AND INNOVATIVE AND INTELLIGENT MAN CAN THINK OF, DISCOVER AND EXECUTE. Thank you very much. Yours faithfully, Antonio L. Buensuceso Jr. 1 https://reviews.birdeye.com/all-express-plumbing-148322746631681 Greg Don BBB ★★ ★★ ★★ ★★ ★★ 4 months ago A swindling and dishonest company. My home warranty contracted All Express plumbing to service my rocking toilet. I contacted All Express plumbing, the day before the plumber was supposed to come, to inform them that the flange was above the tile and that it needed to be cut down and replaced; the receptionist said it would be no problem. A man, who I am not sure was even a real plumber, due to the fact that he was in a nice collared shirt, jeans, and new boots told me that he was covering for the original plumber who was supposed to service my toilet. After telling him what was wrong with my toilet, because the receptionist failed to communicate the issue with him, he told me that he didn't bring any tools with him and that he thought it was just a wax ring that needed to be replaced. After he told me that he could not fix it, he quickly left. I have not since heard from his company, even after leaving a voicemail requesting an update. Come to find out the man from All Express plumbing reported to my home insurance company that the issue was diagnosed and that the toilet was due to faulty installation, and the tile underneath the toilet needed to be cut so that a new flange can be installed... How would he know this if he never looked underneath the toilet? However, if the man had lifted the toilet, he would have seen that the tile was cut wide enough for a new flange to be installed. All express plumbing received a poor grade in my book for lousy service, deceitfulness, and poor moral character.

PATTERN

SIMILAR IN PATTERN OF EXECUTION OF THEIR SCAM TO DEFRAUD HOMEOWNERS :

FIRST,  IS INSPECTION OF THE CLAIM OR PLUMBING PROBLEM.

SECOND, IS 3 OR MORE DAYS OF LULL IN COMMUNICATION TO HOMEOWNERS AND USE OF THIS 3 OR MORE DAYS TO DISCUSS WITH INSURER HOW TO SCAM THEIR VICTIM HOMEOWNER.

THIRD, THEN THE INSURER DENIES LIABILITY TO SHOULDER EXPENSES OR DAMAGES CAUSED BY THE PLUMBING PROBLEM BY USING THE STATEMENTS MADE BY THE PLUMBER THAT THOUGH FALSE, ARE CONSIDERED TO BE TRUE BECAUSE AS A LICENSED PLUMBER HE IS AN EXPERT WITNESS TESTIFYING ON HIS ASSESSMENT OF THE PLUMBING PROBLEM.

AND THIS SCAM THROUGH CONCERTED EFFORTS OF A HOME WARRANTY AND HOME INSURANCE AND PLUMBING CONTRACTOR, A TRIUMVIRATE OF CROOKS IS VERY PRODUCTIVE AND LEAST DETECTABLE, MIGHT HAD BEEN SECRETLY KNOWN TO OTHER INSURANCE COMPANIES OFFERING THE SAME SERVICES AND THEY MIGHT IMITATE THE SAME MODUS OPERANDI DETRIMENTAL TO GULLIBLE HOMEOWNERS LIKE THE 2 OF US.

TO ILLUSTRATE THE SIMILAR PATTERN OF EXECUTION BY PLUMBING CONTRACTOR AND THE INSURERS.

FIRST THE PATTERN OF EXECUTION OF THE SCAM THE TRIUMVIRATE DID ON US.

source document see 6 below titled,

RE : SERVICE REQUEST 3309320422

COMPLAINT AGAINST TITOUAH FILED WITH FIRST AMERICAN .

page 1

From page 1 starting at sentence number 8.

"Finally on April 30th, JOHN Titouah, the plumber and owner of All Express came and did the assessment of the problem. But unfortunately, it took him FOUR DAYS since the day he went to our house to submit a report and get authorization to do the repair despite my frequent calls and follow up. Neither was he answering any of my phone calls/text nor our requests. Mind you, your representative also had a hard time reaching him. Clearly he has not performed well because he has been unprofessional and has intended to make a gain for himself and have caused a great loss to us. He made a false or misleading representation as to the fact regarding the leaking line which he knew was untrue or misleading. He failed to disclose information to us when he is under a legal duty to disclose that information. He hid the leaking point along the hot water line that now becomes clearly visible as the leak deteriorates. He had abused his plumbing license and used it to exert authority over us with regard to determining sources of leak : he told us of leaks which are not visible but hide from us one that is most easily visible.."

SECOND THE SIMILAR PATTERN OF EXECUTION OF THE SCAM THE TRIUMVIRATE DID ON GREG.

After telling him what was wrong with my toilet, because the receptionist failed to communicate the issue with him, he told me that he didn't bring any tools with him and that he thought it was just a wax ring that needed to be replaced. After he told me that he could not fix it, he quickly left. I have not since heard from his company, even after leaving a voicemail requesting an update. Come to find out the man from All Express plumbing reported to my home insurance company that the issue was diagnosed and that the toilet was due to faulty installation, and the tile underneath the toilet needed to be cut so that a new flange can be installed... How would he know this if he never looked underneath the toilet? However, if the man had lifted the toilet, he would have seen that the tile was cut wide enough for a new flange to be installed

NOTICE THE STRIKING SIMILARITY OF THE PATTERN OF THE SCAM THE TRIUMVIRATE EXECUTE THEIR MODUS OPERANDI : Inspection of the plumbing complaint but would not fix the problem. Then followed by 2 or 3 days lull in communication while the triumvirate discussed how to execute the scam using the false report by the plumber. Then, deny the claim on account of the false testimony of the plumber. This scam is productive and least detectable. The victims are helpless. The triumvirate would just do it again and again unless the triumvirate are locked behind bars. 

2

https://reviews.birdeye.com/all-express-plumbing-148322746631681

john lon BBB 

★★

★★

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★★

★★

6 months ago

Rude and argumentative. Did not show up and then when they did they would not repair. Stay Away   

3

https://reviews.birdeye.com/all-express-plumbing-148322746631681

Antonio B.on BirdEye

★★

★★

★★

★★

★★

a year ago

Our claim for secondary damage is denied by STATE FARM INSURANCE on account of a false "no leak but leak under the foundation" scenario composed of statements and video live feed to the person on the other side, whom we do not know who in the first place, conducted by the plumber, JOHN.
We hired the plumber, JOHN, ALL EXPRESS PLUMBING, who FIRST WARRANTY sent to us, whom I trusted to fix our hot water line leak. He excavated the affected area then when the leak seems appearing on the line the plumber appeared to be bothered, (supported by video footage) he instructed his men to open the the kitchen hot water faucet (supported by video footage), the leak disappeared and continued digging but farther away from that leaking point. After digging almost 1.5 square foot of concrete with a depth of 6 inches while the hot water line is devoid of pressure he set his camera took live video of the excavation and informed the man on the other side of the line, whom I did know at that time who he was, that he can not find a leak DESPITE OF DIGGING 10 INCHES OF CONCRETE,(absolute lie), though he just dug 6 inches at the most (supported by video and pictures of actual excavation part) and conclude a statement that the leak is under the foundation. Later, the STATE FARM insurance adjuster talked to us (now we know who was the man on the other side of the line) that based on the plumbers video footage and statements BY JOHN, our claim is not covered because the leak is under the foundation and the following day we receive a denial letter of our claim attached to an e-mail.
Hence our insurance claim was denied on account of fraudulent "NO LEAK BUT LEAK UNDER THE FOUNDATION SCENARIO" video message and statement declaration by my plumber, JOHN, of ALL EXPRESS PLUMBING. DO NOT TRUST THIS GUY. HE'S NOT TRUSTWORTHY.

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https://www.bbb.org/us/ca/escondido/profile/plumber/all-express-plumbing-inc-1126-172002167/customer-reviews





 


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READ PREFATORY STATEMENT

ANTE MORTEM COMPLAINT AFFIDAVIT

   

ANTONIO L. BUENSUCESO

                                       (  PLAINTIFF)                                    

    -VS-

  JOHN TITOUAH

            ( DEFENDANT )

                                                                            

AFFIDAVIT


PREFATORY STATEMENT

JOHN TITOUAH,  BOLD AND DARING WITH AN ASSUMED CLOUT OF IMPUNITY IN DOING FRAUD, AND AN EVIL INTENT  TO ACQUIRE AN EXPECTED HUGE MONETARY GAIN FOR HIMSELF,  BUT A RECIPROCAL GREAT FINANCIAL LOSS TO US, WHILE ABUSING THE TRUST AND CONFIDENCE WE BESTOWED UPON HIM,  RIGHT HERE AND THERE, ON MAY 5, 2020 DELIBERATELY AND INTENTIONALLY AND TREACHEROUSLY AND FELONIOUSLY COMMITTED AN ACT TANTAMOUNT TO VANDALISM ON OUR PROPERTY BY WAY OF AN ENLARGED EXCAVATION IN EXCESS OF WHAT IS NEEDED TO FIX THE LEAKING HOT WATER VERTICAL PIPE, EMBEDDED IN THE SLAB UTILIZING A HUGE JACKHAMMER THAT DAMAGED HOT AND COLD WATER PIPES IN THE SLAB ADJACENT TO IT,  THEN, STAGED A RIGGED, FALSIFIED, UNTRUE  AND FRAUDULENT LIVE VIDEO MESSAGE "NO LEAK IN THE SLAB BUT SUSPECTED LEAK UNDER THE FOUNDATION" SCENARIO SHOWING A DRY EXCAVATION MADE OUT OF VANDALISM AND REPORTING THIS RIGGED AND FRAUDULENT PRESENTATION THROUGH HIS CELL PHONE TO THE PERSON/S ON THE OTHER SIDE OF THE PHONE RESULTING TO THE DENIAL OF OUR INSURANCE CLAIM FROM STATE FARM AND AMONG OTHER CONSEQUENTIAL DAMAGES CONNECTED TO IT.

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page 1 RE : SERVICE REQUEST 3309320422

From page 1 starting at sentence number 8.

"Finally on April 30th, JOHN Titouah, the plumber and owner of All Express came and did the assessment of the problem. But unfortunately, it took him FOUR DAYS since the day he went to our house to submit a report and get authorization to do the repair despite my frequent calls and follow up. Neither was he answering any of my phone calls/text nor our requests. Mind you, your representative also had a hard time reaching him. Clearly he has not performed well because he has been unprofessional and has intended to make a gain for himself and have caused a great loss to us. He made a false or misleading representation as to the fact regarding the leaking line which he knew was untrue or misleading. He failed to disclose information to us when he is under a legal duty to disclose that information. He hid the leaking point along the hot water line that now becomes clearly visible as the leak deteriorates. He had abused his plumbing license and used it to exert authority over us with regard to determining sources of leak : he told us of leaks which are not visible but hide from us one that is most easily visible.."

RE : SERVICE REQUEST 3309320422

COMPLAINT AGAINST TITOUAH FILED WITH FIRST AMERICAN

page 2

page 3

7

I AM WONDERING HOW MR. LIU FROM STATE FARM WOULD KNOW WHO IS THE PLUMBER FIRST AMERICAN ASSIGNED TO WORK ON OUR SLAB LEAK PROBLEM WITHOUT COMMUNICATING DIRECTLY WITH THE CLAIMS ADJUSTER FROM FIRST AMERICAN WHEN IN THIS SITUATION IS SY-JOSE MEDINA. SY-JOSE MEDINA MIGHT HAVE PROBABLY INFORMED GORDON LIU IT WAS ML PLUMBING. NOTICE THAT LEAK DETECTION IS ONE AMONG SERVICES OFFERED BY ML PLUMBING. IF IT IS TRUE THAT ML PLUMBING IS NOT DOING LEAK DETECTION THEN, SY-JOSE MEDINA SHOULD HAVE INITIATED A COMPLAINT AGAINST ML PLUMBING FOR FALSE ADVERTISEMENT BUT THERE IS NO RECORD OF EXISTENCE OF SUCH COMPLAINT.

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ON JUNE 29, 2020 FIRST AMERICAN PRESUMED TO BE SY-JOSE MEDINA  THROUGH A MESSAGE THIRD SENTENCE SAID, " The contractor advised that slab leak detection was needed and that they do not do that type of work. " THIS ALIBI OF SY-JOSE MEDINA WHICH HE SAID WAS ACCORDING TO OF ML PLUMBING HAD NO LEGS TO STAND ON. THE VAN OF ML PLUMBING DISPLAYS THE REAL TRUTH OF THE MATTER. ML PLUMBING DOES LEAK DETECTION WORK. SY-JOSE MEDINA IS LYING. THE EVENT, REASSIGNMENT OF PLUMBING WORK TO TITOUAH,  HAPPENED IN APRIL 27, 2020 AND IT TOOK SY-JOSE MEDINA TWO MONTHS BEFORE HE WAS ABLE TO WRITE TO US HIS ALIBI THOUGH HE SHOULD HAVE TOLD US HIS ALIBI IN A COUPLE OF DAYS PAST APRIL 27, 2020. THE MESSAGE IS INTENTIONALLY DONE BELATEDLY FOR TWO (2) MONTHS TO AVOID THEIR PLAN OF SCAMMING US BEING BUNGLED BY A CHALLENGE AS TO THE VERACITY OF HIS ALIBI.

THIS MESSAGE IS COLLABORATED BY FACT THAT MY DAUGHTER IS INFORMED BY SY-JOSE MEDINA THAT ML PLUMBING DOES NOT DO LEAK DETECTION WORK.

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STATE FARM DENIAL LETTER DATED JUNE 12, 2020

JUNE 12, 2020

DENIAL LETTER

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AS OF MAY 7, 2021 FIRST AMERICAN MESSAGE CENTER IS UNABLE TO SHOW THE RECORDS OF EXCHANGE OF MESSAGES BETWEEN SY-JOSE MEDINA IN THE GUISE OF AN ANONYMOUS MESSAGE CENTER AGENT AND ME. HOWEVER, BEFORE FIRST AMERICAN DISABLED SHOWING RECORDS OF TRANSACTIONS I ALREADY HAD THE FORESIGHT THAT SHREWD AS THEY ARE THEY WOULD REFUSED ME ACCESS TO THOSE RECORDS AND SO I PREPARED FOR THAT EVENTUALITY AND HAVE  HAVE THOSE RECORDS IN COMPILATION IN A BINDER NAMED FIRST AMERICAN BAD FAITH INSURANCE IN COMPLETE THREE-HUNDRED FORTY-ONE PAGES SHOWING IN GREAT DETAIL DAY TO DAY RECORD OF COMMUNICATION BETWEEN US.

ME, ANTONIO L. BUENSUCESO HOLDING THE COMPILATION OF FIVE (5) WORK REQUESTS IN ONE OF WHICH INVOLVE THE INVESTIGATION OF THE CRIMINAL COMPLAINT AGAINST TITOUAH THAT SY-JOSE MEDINA THROUGH HIS ANONYMOUS MESSAGE CENTER AGENT WRITTEN THAT HE WILL NOT COME TO THE SITE TO INVESTIGATE MY ACCUSATIONS OF FRAUD AND VANDALISM AGAINST HIS PARTNER TITOUAH.  I REQUESTED INVESTIGATION NINETY-THREE (93) TIMES, THE FIRST BEING ON FRIDAY JUNE 19, 2020 @11:01AM AND THE 93RD TIME ON SATURDAY OCTOBER 24, 2020 @12:18PM.       

THE TOTAL 341-PAGED COMPILATION COMMUNICATION RECORD BETWEEN THE ANONYMOUS MESSAGE CENTER AGENT FROM FIRST AMERICAN WHOM I PRESUMED TO BE SY-JOSE MEDINA.

ABOVE IS PAGE 8 OF THE SERVICE REQUEST RECORDS OF APPEAL TO SY-JOSE MEDINA TO INVESTIGATE ALLEGATIONS OF FRAUD AND VANDALISM DONE ON US BY TITOUAH SHOWING THE FIRST APPEAL FOR INVESTIGATION ON FRIDAY JUNE 19, 2020@11:01AM.

ABOVE IS PAGE 68 OF THE SERVICE REQUEST WHICH SHOWS RECORDS OF APPEAL 93RD TIME TO SY-JOSE MEDINA TO INVESTIGATE ALLEGATIONS OF FRAUD AND VANDALISM DONE ON US BY TITOUAH SHOWING THE FIRST APPEAL FOR INVESTIGATION ON SATURDAY OCTOBER 24, 2020 @12:18PM. 

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THE VIDEO TAKEN ON MAY 10, 2021, A YEAR AFTER THE THE INCIDENT, SHOWING THE DAMAGE DONE ON OUR PLUMBING SYSTEM CAUSED BY TITOUAH WHERE HE MADE INTENTIONALLY A HUGE EXCAVATION ON OUR HARD CONCRETE SLAB IN EXCESS OF WHAT IS REQUIRED TO ACCESS THE LEAKING PIPE ENCASED IN THE SLAB WHICH TITOUAH INTENTIONAL HID FROM US WHICH WE DISCOVERED. HIS PURPOSE IS TO CREATE A FALSIFIED SCENARIO FOR THE BENEFIT OF LIU, GUENIOT AND STATE FARM THAT THERE ARE NO SIGNS OF LEAK ON THE HUGE EXCAVATION WHICH HE MADE THROUGH VANDALISM AND BE ABLE TO DECLARE THAT HE WAS NOT ABLE TO FIND THE LEAK AND PRESUMINGLY STATED THAT THE PIPE BREAK IS FROM UNDER TWELVE (12) INCHES DOWN UNDER THE FOUNDATION THROUGH A LIVE VIDEO FOOTAGE BEING WITNESSED BY LIU ON MAY 5, 2020.  THIS LIVE VIDEO FOOTAGE AND STATEMENT WERE USED BY LIU TO DENY OUR CLAIM FOR SECONDARY DAMAGES WITHIN THIRTY (30) MINUTES AFTER THE LIVE VIDEO PRESENTATION BY TITOUAH. NEXT IS THE LINK TO THE VIDEO https://youtu.be/1NRmkR7Pksc .

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REVELATION BY MR. DERYK INN THAT THE DECISION TO DENY MY LEGITIMATE INSURANCE CLAIM IS A DECISION MADE BY CORPORATE STATE FARM. HE WHILE ABIDING BY THE INSTRUCTIONS FROM TANDEM GUENIOT AND LIU SPILLED THE BEANS THAT THE DECISION INVOLVED CORPORATE STATE FARM UNINTENTIONALLY.

CLEAR READING OF THE MESSAGE SCREENSHOT ABOVE BY MR. DERYK INN

I will not change my comments as they are the truth whether you like it or not. Both names you listed are in fact representatives of State Farm’s claims department. 

What you are doing is harassing a small business owner over a decision that was made by corporate State Farm, not me.  

You are not my client.  Cease and desist contact with me and my office.